Susan Decker
Barron,WI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
Work History
Customer Service Representative/Veterinary Assistant
VCA Spooner Veterinary Hospital
Spooner, Wisconsin
03.2013 - 03.2026
- Assisted veterinarian in appointments, surgeries, and hospital protocols while explaining procedures and medications to clients.
- Responded to customer inquiries about services and treatment options, enhancing client understanding and satisfaction.
- Assisted clients in scheduling veterinary appointments and managing pet records.
- Managed cash transactions and processed payments for veterinary services and products, ensuring accurate financial records.
Education
Spooner High School
Spooner, WISkills
- Calming demeanor
- Extremely good on the phone
- Very good with customer relations
- Can learn computer programs quickly
- Work to 100% of my capability
- Team player
Timeline
Customer Service Representative/Veterinary Assistant
VCA Spooner Veterinary Hospital
03.2013 - 03.2026
Spooner High School