Susan delgado
KANSAS CITY,MO
Summary
Dynamic Office Administrator at Dermatology and Skin Cancer Centers, excelling in customer service and project management. Enhanced team performance through effective training and organized staff meetings, fostering a collaborative culture. Successfully managed budgets and service agreements, ensuring operational efficiency and strong client relationships. Proven ability to thrive under pressure while maintaining professionalism.
Overview
22
22
years of professional experience
Work History
Office Administrator
Dermatology and Skin Cancer Centers
Leawood, KS
08.2002 - 07.2024
- Delivered exceptional customer service support, strengthening client relationships.
- Facilitated team activities to enhance camaraderie and promote positive workplace culture.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
Education
Some College (No Degree) - Business Communication
JCCC
KansasSkills
- Customer service
- Project management
- Budget oversight
- Data entry
- Employee training
- Office administration
- Team building
- Performance monitoring
Accomplishments
- Supervised a national training center for Doctors and staff prefect laser and cosmetic technique to carry on to their own practice.
Timeline
Office Administrator
Dermatology and Skin Cancer Centers
08.2002 - 07.2024
Some College (No Degree) - Business Communication
JCCC
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