SUSAN DEPOE
Sedona,AZ
Summary
Dedicated pharmacy professional recognized for reliability and strong communication skills. Successfully navigated fast-paced environments while managing complex insurance claims and prescriptions. Ready to leverage extensive experience to improve patient outcomes and streamline pharmacy operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician Floater
Safeway
, AZ
09.2012 - Current
- Supported multiple pharmacy locations, adapting quickly to different teams, workflow, and systems.
- Managed insurance claims, rejections, and prior authorization requests.
- Resolved issues calmly and efficiently in fast-paced environments.
- Processed high-volume prescriptions with strong accuracy and attention to detail.
- Recognized by team members and leadership for reliability, professionalism, and positive contribution to team environments.
General Manager of Operations
Sedona Raquet Club
Sedona, Arizona
03.2000 - 05.2012
- Oversaw daily operations and staff management at a premier club.
- Managed payroll for staff and independent contractors, ensuring accurate financial records.
- Established strong customer relationships while maintaining a welcoming environment.
- Hiring and supervising.
- Tracked expenses and maintained accounting functions to support financial stability.
Skills
- Insurance claims and prior authorization
- Prescription processing
- Medication knowledge
- Patient communication and support
- High-volume data entry
- Problem solving
- Adaptability in work environments
- Accounting proficiency
Certification
Certified Pharmacy Technician PTCB and Arizona License
Timeline
Certified Pharmacy Technician Floater
Safeway
09.2012 - Current
General Manager of Operations
Sedona Raquet Club
03.2000 - 05.2012