Joshua Escarda
Baytown,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician Floater
Harris Health System
05.2021 - 04.2024
- Assist pharmacists in the preparation and circulation of medications while maintaining patient and clinical site records that adhere to applicable laws and regulations, with pharmacy policies and procedures included
- Provide efficient and mindful practices that ensure exemplary care and privacy for patients.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Shift Leader/Banquet Server
Floyds Mont Belvieu
11.2019 - 03.2020
- Oversee and coordinate fellow servers to provide quality service and practice proper cleanliness and sanitation of workstations
- Provide and cater to strictly large-party reservations on an as needed basis.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Server
El Toro
03.2018 - 05.2019
- Take food and beverage orders from guests, enter accurate information into the work system to ensure correct procedures in the kitchen and bar
- Provide timely customer service with proper time management and communication skills and assist fellow servers as situations arise.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Pharmacy Technician/Pharm Tech Apprenticeship
Walgreens
11.2016 - 11.2017
- Assist the pharmacist in accordance with state and federal regulations, alongside company policies and procedures
- Use pharmacy systems and implemented workflow to acquire patient and drug information, process prescriptions and medical insurance to provide efficient and distinct customer service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
General Studies -
Lee College
Baytown, TX04.2024
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Pharmacist support
- Prescription Interpretation
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Elementary
Tagalog
Limited Working
Timeline
Certified Pharmacy Technician Floater
Harris Health System
05.2021 - 04.2024
Shift Leader/Banquet Server
Floyds Mont Belvieu
11.2019 - 03.2020
Server
El Toro
03.2018 - 05.2019
Pharmacy Technician/Pharm Tech Apprenticeship
Walgreens
11.2016 - 11.2017
General Studies -
Lee College