Summary
Overview
Work History
Education
Skills
Training
Certification
Affiliations
Timeline
Generic

Susan Esparza

Summary

Highly skilled and enthusiastic Certified Health Unit Coordinator with more than eight years of experience in Acute Care Services. Recognized consistently for performance excellence and contributions to the efficiency and effectiveness of the unit. Motivated to learn, grow and excel.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Unit Secretary

Cook Children's Medical Center
12.2022 - Current
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Maintained an accurate database of physician contact information, enabling prompt communication when necessary.
  • Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.

Certified Health Unit Coordinator

Children's Medical Center
06.2016 - Current
  • Performs administration duties according to hospital and unit standards related to patient charts, entering data into clinical system and heavy phone/call light answering .
  • Works as team member to promote positive, accurate communication between staff and with patients/families.
  • Maintains orderliness, safety and supply ordering for specific unit needs.
  • Supervise bed control to optimize admittance procedures.
  • Experience working multiple units including 31 bed General Pediatric unit, 24 bed Trauma/Surgery unit and 48 bed Acute Care Services unit.

Lead Preschool Teacher

Sunshine Kids Preschool
08.2007 - 09.2019
  • Assisted and supervised 10 toddlers through entire school day.
  • Submitted weekly lesson plans.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Monitored students' academic, social and emotional progress and recorded in individual files.

Education

Certification - Health Unit Coordinator

Collin College
Plano, TX
05.2016

Associate of Applied Science - Nursing

Northern Virginia Community College
Annandale, VA
05.1994

Associate Degree in Specialized Technology - Fashion Merchandising

The Art Institute of Pittsburgh
Pittsburgh, PA
05.1987

Skills

  • Excellent communication and customer service skills
  • Outstanding organizational and multi-tasking ability
  • Experience using EPIC electronic medical records
  • Knowledge of relevant medical terminology
  • Efficient and reliable team player
  • Precept new hires as assigned by educator

Training

Health Unit Coordinator Externship

Baylor Scott & White Medical Center, Plano, TX

  • 80 hours training program, MedSurg/Telemetry
  • Answering telephones, taking and routing messages
  • Greeting and assisting visitors
  • Intercommunications system, computer, fax and copier trained
  • Knowledge of Allscripts EMR software

Certification

Certified Health Unit Coordinator, February 2016 - Present

Affiliations

National Association of Health Unit Coordinators, Inc. Current member

Timeline

Unit Secretary

Cook Children's Medical Center
12.2022 - Current

Certified Health Unit Coordinator

Children's Medical Center
06.2016 - Current

Lead Preschool Teacher

Sunshine Kids Preschool
08.2007 - 09.2019

Certification - Health Unit Coordinator

Collin College

Associate of Applied Science - Nursing

Northern Virginia Community College

Associate Degree in Specialized Technology - Fashion Merchandising

The Art Institute of Pittsburgh

Similar Profiles

CREATE PROFILE
Susan Esparza