Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susan Garman

Woodstock,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant manager

Katie's Custard
07.2023 - Current
  • Prepare orders, Register experience, Rent payments, Expedited food and beverages, Took orders, Handled money, Stocking, Maintained cleanliness

Gas clerk

Loves Travel Stops & Country Stores
Toms Brook, VA
12.2020 - 06.2023
  • Register experience, Made coffee, Cleaned coffee bar, Stocked merchandise, Grocery order, Cleaned bathrooms and showers, Resolved customer complaints, Answered phones, Scales and weights when trucks came through, Bill pay, Prepared food, Checked dates to insure product was still good

Front of the house Manager

Cork Street Tavern
Winchester, VA
04.2018 - 01.2020
  • Scheduled servers, Ordered the wine and beer, Liquor, wine, beer inventory, Computer experience, Resolved customer complaints, Made reservations, Canceled reservations, Expedited food, Ensured things ran smoothly on the floor, Covered shifts, Answered phones, Spoke to representatives (wine, beer, liquor), Made sure servers maintained ABC laws, Handled money, Corrected over charges on credit/debit cards

Italian Touch Pizzeria
Woodstock, VA
07.2016 - 02.2018
  • Answered phones, Register experience, Took orders, Discounts on orders, Credit Cards, Boxed pizzas, Delivered orders to houses, Waitressed

Spring House Tavern
04.2012 - 12.2016
  • Answered phones, Welcomed guests and sat them at tables, Served customers, Set the food up on plates for that particular order, Handled money, Made/served adult beverages, Register experience, Finalized sales and credit cards, Liquor order, Manager on duty when the manager was not in the building, Resolved customer complaints, Cleaning duties after each shift, Applied discounts, Washed dishes when needed, Put away beer and liquor orders, Untapped and tapped beer kegs

Walmart
Front Royal, VA
10.2009 - 03.2012
  • Register experience, Merchandise sales, Stocked shelves, Inventoried product, Put counts into the computer system, Unloaded trucks

Receptionist

G&G Studios
Woodstock, VA
02.2003 - 12.2006
  • Made appointments, Cancelled appointments, Register experience, Made/served drinks to clients, Washed hair, Swept floors, Answered phones, Clean up duties, Restocked shelves, Priced products

Walmart
Woodstock, VA
03.2005 - 03.2006
  • Register experience, Cash, credit, and debit card sales

Education

GED Diploma -

Skills

  • Employee Scheduling
  • Cost Reduction
  • Sales monitoring
  • Product and service knowledge
  • Task Delegation
  • Customer Relations
  • Money Handling
  • Employee engagement
  • Team motivation
  • Policy Enforcement
  • Schedule oversight
  • Recruitment and hiring

Certification

  • Phlebotomy Technician, Laurel Ridge Community College
  • National Healthcareer Association Certified

Timeline

Assistant manager

Katie's Custard
07.2023 - Current

Gas clerk

Loves Travel Stops & Country Stores
12.2020 - 06.2023

Front of the house Manager

Cork Street Tavern
04.2018 - 01.2020

Italian Touch Pizzeria
07.2016 - 02.2018

Spring House Tavern
04.2012 - 12.2016

Walmart
10.2009 - 03.2012

Walmart
03.2005 - 03.2006

Receptionist

G&G Studios
02.2003 - 12.2006

GED Diploma -

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Susan Garman