Susan Hahne
Carpenter's Auto Repair and Towing
Masury,OH
1
year of post-secondary education
37
years of professional experience
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Work History
Office Manager
12 Years- Managed customer calls, repair scheduling, and towing dispatch for auto repair operations.
- Coordinated repair orders, invoices, and service records for Carpenter's Auto Repair and Towing.
- Processed payments, cash receipts, and billing paperwork for shop and towing services.
Business Office Assistant
25 YearsAccounts payable and receivable. Customer service. Monthly advertising billing.
- Supported Herald business office with billing, invoicing, and account processing.
- Managed customer calls for subscriptions, payments, and account questions.
- Prepared correspondence, reports, and office documents for Herald staff.
Education
- Business
Skills
Excel
QuickBooks experience.
Invoice processing
Repair order management
Dispatch coordination
Accounts receivable
Record keeping
Cash handling
Attention to detail
Problem solving
Effective communication
Time management
Timeline
Office Manager
Carpenter's Auto Repair and Towing
09.2014 - 09.2026Read More
Business Office Assistant
The Herald
09.1989 - 09.2014Read More
ITT Technical Institute
from Business
08.1984 - 10.1985Read More
ITT Technical Institute
Read More