Summary
Overview
Work History
Education
Skills
Timeline
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Susan Hendryx LPCC-S

Liberty Twp

Summary

Dynamic professional with a proven track record at Optum, excelling in employee training and risk assessment. Developed impactful communication strategies and led training sessions that enhanced workplace morale. Founded Discover Your Path LLC, where I implemented innovative treatment plans and fostered collaborative relationships, driving significant improvements in client outcomes.

Overview

9
9
years of professional experience

Work History

Onsite Dedicated Consultant

Optum
Eden Prarie
03.2022 - Current
  • Developed strategies to improve communication between management and employees.
  • Maintained accurate records of all client interactions using an electronic database system.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Conducted training sessions for supervisors on recognizing signs of distress in the workplace.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Maintained positive working relationship with fellow staff and management.

Founder and Therapist

Discover Your Path LLC
Hamilton
08.2016 - Current
  • Prepared and maintained required treatment records and reports.
  • Diagnosed mental health, emotional and substance abuse disorders.
  • Executed appropriate risk-assessment and mitigation strategies.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Developed therapeutic relationships with clients and their families to ensure effective communication.
  • Led patients in individual, family, group and marital therapy sessions.
  • Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
  • Investigated new technologies that could improve efficiency within the organization.
  • Monitored cash flow to ensure proper budgeting of resources.

Education

Master of Arts - Mental Health Counseling

Cincinnati Christian University
Cincinnati, OH
05-2015

Bachelor of Arts - Communications

University of Cincinnati
Cincinnati, OH
08-1987

Skills

  • Employee training
  • Risk assessment
  • Communication skills
  • Team collaboration
  • Crisis intervention
  • Project management
  • Public speaking

Timeline

Onsite Dedicated Consultant

Optum
03.2022 - Current

Founder and Therapist

Discover Your Path LLC
08.2016 - Current

Master of Arts - Mental Health Counseling

Cincinnati Christian University

Bachelor of Arts - Communications

University of Cincinnati

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Susan Hendryx LPCC-S