Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Huss

Fort Dodge,IA

Summary

Dynamic professional with a proven track record in customer service at Premier Cleaners, excelling in customer satisfaction and maintaining composure under pressure. Skilled in precise payment processing and effective communication, I ensure reliability and punctuality while managing high-stress situations. Committed to fostering positive customer experiences and seamless operations.

Overview

30
30
years of professional experience

Work History

Customer Service Cashier

Premier Cleaners
10.2014 - Current
  • Organized and maintained workspace to create an inviting environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed customer orders and ensured precise payment processing.

Dispatcher

Webster County Telecommunications
06.1995 - 01.2011
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Education

Bachelor Of Communication Studies - Communications

Iowa Central Community College
Fort Dodge, IA
05.2014

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Premier Cleaners
10.2014 - Current

Dispatcher

Webster County Telecommunications
06.1995 - 01.2011

Bachelor Of Communication Studies - Communications

Iowa Central Community College
Susan Huss