Susan Ieso
Wixom,MI
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations at Sally Gravat. Adept in cash handling and fostering warm customer relationships, demonstrating a strong work ethic and exceptional customer service skills. Achieved significant improvements in dining experience through meticulous attention to cleanliness and professional appearance.
I also speak fluent Chaldean, Arabic and of course English which helped speak to many different customers
Overview
1
1
year of professional experience
Work History
Server
Sally Gravat
Commerce, MI
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Degree -
Walled Lake Western High School
Commerce Township, MI05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Cleanliness standards
- Foreign language proficiency
Languages
Arabic
Native or Bilingual
Timeline
Server
Sally Gravat
06.2023 - Current
High School Degree -
Walled Lake Western High School