Susan Johnson
Hairstylist
Wolcott,CT
Summary
Knowledgeable in all aspects of Hair Design for men and women. I have developed a proven track record of successfully managing and growing business Since 1985.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than forty plus years of experience. Highly effective and comfortable working with people.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Owner/Manager/Master Stylist
The Hair Hut
11.1985 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Instructor
Ace Barber&Cosmetology School
03.2017 - 05.2020
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
Education
Connecticut Professional Barber. Lic# 002837 - Hair Stylist Men And Women
Connecticut Institute of Hair Design
Naugatuck, CT05-1980
Bachelor of Arts - Psychology/Business
Post University
Waterbury, CT05-1998
Brazilian Certification - Brazilian KeratinTreatment
T&G Concepts
Phoenix, AZ02-2010
Graduate Certificate - Certified Eyelash Extensionist
Nova Lash
Houston, TX01-2010
BBP Certification - Bloodborne Pathogens Certification
American Health Training
Remote04-2025
HIPAA Awareness Certified - HIPPA Certification
American Health Training
04-2025
Skills
- Customer relations
- Small business operations
- Relationship building
- Business management
- Business planning
- Financial management
- Staff hiring
Certification
Hair color advanced training
Colorist
Eyelash Eyebrow color and extensions
Brazilian Treatment
Hair permanent Wave
CPR Certification
HIPAA Certification
BBP Certification
Timeline
Instructor
Ace Barber&Cosmetology School
03.2017 - 05.2020
Owner/Manager/Master Stylist
The Hair Hut
11.1985 - Current
Connecticut Professional Barber. Lic# 002837 - Hair Stylist Men And Women
Connecticut Institute of Hair Design
Bachelor of Arts - Psychology/Business
Post University
Brazilian Certification - Brazilian KeratinTreatment
T&G Concepts
Graduate Certificate - Certified Eyelash Extensionist
Nova Lash
BBP Certification - Bloodborne Pathogens Certification
American Health Training
HIPAA Awareness Certified - HIPPA Certification
American Health Training
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