Susan Johnson
Cocoa,FL
Summary
Knowledgeable Area Manager with solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.
Overview
16
16
years of professional experience
Work History
Area Manager
Advance America
Florida
12.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Director of Operations
Dollar Tree
Titusville, FL
07.2010 - 10.2017
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement best practices and improve service delivery.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Coordinated resource allocation to optimize workflow and meet project deadlines.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Managed inventory control systems, optimizing stock levels and reducing waste.
Education
High School Diploma -
Daytona Beach Community College
Daytona Beach, FLSkills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
Timeline
Area Manager
Advance America
12.2017 - Current
Director of Operations
Dollar Tree
07.2010 - 10.2017
High School Diploma -
Daytona Beach Community College