Susan Jones
Toms River,NJ
Summary
Sales professional with experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Talented effective at multi-tasking and balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
10
10
years of professional experience
Work History
Account Manager
Panther Medical Inc
Matawan, NJ
01.2012 - 01.2013
- Goal setting,performance reporting
- Built national territory from scratch of 100 accounts which created 400 sub accounts
- Contacted new,existing customers to discuss new products services
- Managed,recorded all leads from outbound telephone marketing
- Prioritized daily workflows,including nbound calls, quotes and sales-related inquiries
- Managed portfolio 100 accounts totaling $1.2 million in sales
Sales Agent
Allstate Medical Supplies
Toms River, NJ
01.2011 - 01.2012
- Contacted customers to explain product features, solicit orders.
- Consulted with clients after sales,contract signings to resolve problems,provide ongoing support.
- Consistently exceeded monthly sales quotas by more than 15%
Sales Representative
Life Alert Emergency Response
Parsippany, NJ - East Brunswick, NJ
01.2003 - 01.2011
- Created sales contacts with on- and off-premise accounts
- Organized joint sales calls with current customers and outside vendors
- Trained peers and management team on internal system supports and implementation plans
- Top10% company wide
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
- Consistently hit exceeded sales goals by 20%
- Planned led 6 training sessions to promote sales team professional development and sales goal reinforcement
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
- Planned client relationship cultivating events to promote growth resulting in expansion of clientele base by 60%
Education
Mastering The Art of Selling
Skills
- Territory sales management
- B2B sales
- Organized
- Team leadership
- Cold calling
- Consultative selling
- Effective time management
- National account management
- Sales and contact report
- Proficient in Microsoft office outlook and excel
- CRM case tracker
Timeline
Account Manager
Panther Medical Inc
01.2012 - 01.2013
Sales Agent
Allstate Medical Supplies
01.2011 - 01.2012
Sales Representative
Life Alert Emergency Response
01.2003 - 01.2011
Mastering The Art of Selling
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