Susan Kennedy

• Highly organized with over 35 years experience, who can handle multiple projects efficiently.
• Planned and executed over 70 annual trade shows, sales events and training classes for various technical and sales teams.
• Coordinated art and graphic creations for all events, magazines and advertising. Including budgets and costs.
• Assembled reports and presentations to share insights and recommendations with stakeholders.
• Responded to customer requests, offering excellent support to address their needs.
• Maintained up-to-date knowledge of product and service changes.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Sought ways to improve processes and services provided.
• Worked closely with Dealers to submit our products into their systems.
• Created and maintained detailed customer links for easy access of artwork, catalogs and pricing

Responsible to meet weekly deadlines for printed material, using Adobe Indesign. Worked on accounts preparing circulars and signs for various stores in NYC Metropolitan area.

• Created digital image files for use in both digital and traditional printing methods.
• Contributed design ideas in early planning stages with customers and project managers.
• Developed print materials such as brochures, circulars and signs.

• Designed graphics for websites, logos and promotions for sales and printing purposes.
• Met with customers to present mockups and collect information for adjustments.
• Worked closely with various accounts, made changes and updates until job was ready for print.