Susan Krom
Media,PA
Summary
Successful business owner of several retail establishments for over 20 years while also simultaneously working as an award winning real estate professional with a proven track record and production awards at large companies such as Prudential Fox & Roach, Weichert and Long and Foster. Specializing in sales negotiation and building professional relationships and rapport with customers, buyers and sellers and loan professionals to foster seamless home sales and all types of other home purchases and its processes.
Offering many years of client relationship management, and financial assessment to assist clients.
Seasoned loan officer with background in mortgage lending. Skilled in evaluating financial information, assessing risk, and making informed loan approval decisions. Strengths include effective communication with clients to understand needs and providing tailored financial solutions. Demonstrated ability to improve loan processes resulting in increased customer satisfaction and efficiency gains.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Realtor
Realtymark
King Of Prussia, PA
03.2017 - Current
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Conducted open houses and showings of properties to prospective buyers.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
Mortgage Loan Officer
CDL Mortgage
Bryn Mawr, PA
09.2019 - 12.2024
- Conducted interviews with prospective clients to gather information regarding loan applications.
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
Mortgage Loan Officer
Homeside Mortgage
Colombus , OH
03.2017 - 11.2018
- Conducted interviews with prospective clients to gather information regarding loan applications.
- Attended industry events and seminars in order to stay abreast of changes in the mortgage banking industry.
- Reviewed appraisals to ensure accuracy and completeness prior to submission to underwriting department.
Realtor
Long And Foster Real Estate
Media, PA
05.2011 - 04.2017
- Conducted open houses and showings of properties to prospective buyers.
- Collaborated with colleagues to develop strategies for attracting new clients.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
Mortgage Loan Officer
Residential Mortgage Services
Exton, PA
09.2014 - 12.2016
- Created reports summarizing activities such as originations, denials and delinquencies.
- Maintained current knowledge of secondary market trends, government programs and other available financing sources.
- Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.
President Owner
Floorworks
Downingtown, PA
02.1989 - 08.2012
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
President, Owner
DSNM, Inc
Aston, PA
10.1988 - 09.2008
- Drove revenue by cultivating successful client relations.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Oversaw the development and launch of new products and services.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
Prudential Fox and Roach
Prudential Fox & Roach Media
04.1992 - 04.2002
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
NMLS - Mortgage Lending
Mortgage Educators
King of Prussia, PA08-2012
Some College (No Degree) - Business
DCCC
Media, PARealtor and GRI courses - Real Estate
Polley Associates
Newtown Square, PASkills
- Building Professional Relationships
- Sales negotiation
- Staff management
- Online property listings
- Open house coordination
- Housing market trends
- Property research
- Financial analysis
- Lending
- Property marketing
- Comparative market analysis
Affiliations
- Enjoy any kind of beach day-sun and clouds!
- Gardening and creative fix its! House flips
- Spending time with my family.
- Beginning to learn to play piano
Accomplishments
- Prudential Received President's Award for High Production
- Long and Foster Director Club Award for High Production
- Clients included some celebrities and was invited to appear in a national documentary production
Certification
- Real Estate License
- National Association of Realtors
- GRI Designation
- NMLS License
Timeline
Mortgage Loan Officer
CDL Mortgage
09.2019 - 12.2024
Realtor
Realtymark
03.2017 - Current
Mortgage Loan Officer
Homeside Mortgage
03.2017 - 11.2018
Mortgage Loan Officer
Residential Mortgage Services
09.2014 - 12.2016
Realtor
Long And Foster Real Estate
05.2011 - 04.2017
Prudential Fox and Roach
Prudential Fox & Roach Media
04.1992 - 04.2002
President Owner
Floorworks
02.1989 - 08.2012
President, Owner
DSNM, Inc
10.1988 - 09.2008
NMLS - Mortgage Lending
Mortgage Educators
Some College (No Degree) - Business
DCCC
Realtor and GRI courses - Real Estate
Polley Associates
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