Susan Lane

Highly skilled professional with relevant experience in healthcare administration, patient relations and appointment scheduling. Strengths include superior communication skills, proficiency in electronic health record systems, and ability to effectively multitask. Previous roles have demonstrated commitment to improving patient satisfaction and streamlining office operations for efficient workflow.

Americorps/NC Farmworkers Health Program, June 10-Dec. 10

Boone, NC

Outreach Worker

• Implemented and provided bilingual and culturally appropriate basic health education to workers in their homes. My areas of focus were STI’s and pesticide safety.
• Scheduled, translated, and provided transportation to medical/dental appointments.
• Partnered with the Watauga County Agricultural Extension Office to help promote both friendly and professional relationships with local farm owners by attending and speaking at Quarterly Growers Meetings in Avery and Watauga Counties.
• Provided basic health checks to farmworkers in their homes or camps. These included blood glucose checks, blood pressure checks, height and weight checks as they relate to BMI, and dental education demonstrations and information.
• Distributed free vitamins to many farmworking women and girls, provided condoms and access to STI testing as needed, as well as dental supplies to needy farmworkers and their families.