Reliable employee seeking a service specialist position. Offering excellent communication and good judgment. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Greet and assess customers- answer phones- filing - faxing - assist customers in ICC and UI - assist customers in ID ME - schedule appointments - maintain office supplies - maintain cleaning supplies
Process drivers paperwork - filing - spreadsheets - troubleshooting problem freight - working with vendors- assist with claims - answer phone
Data entry - spreadsheet - filing - direct incoming mail and preparing outgoing mail - maintain office supplies - maintain cleaning supplies
Assistant to shipping coordinator - verifying warehouse inventory - DOT certified for hazmat material - schedule appointments - preparing outgoing mail - maintain office supplies - answer phone
Purchasing and equipment support - order data entry - investigate and resolve customers complaints and inquiries- schedule appointments - contact clients and vendors - create and process drivers paperwork - assigned work orders - monitored warehouse staff - host warehouse tours Q&A - maintain office supplies - train new personnel regarding company operations, policies and services
Microsoft word - excel - outlook - fax, copier - multi phone line - AS 400 system - SAP system - Voxware voice activated system - Zebra thermal printer - Ring central - Appointment plus