Results-driven customer service professional with a strong focus on reliability, efficiency, and enhancing guest satisfaction. Experienced in training teams to deliver exceptional service and resolve issues promptly.
Overview
21
21
years of professional experience
Work History
Customer Service Cashier
Renerds
Roseburg, OR
05.2018 - 05.2026
Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
Assisted customers with inquiries, providing detailed product information and resolving issues promptly.
Trained new cashiers on operational procedures, enhancing team efficiency and service quality.
Maintained cleanliness and organization of checkout area, contributing to positive shopping experiences.
Slot Supervisor
7 Feathers Casino
Canyonville, OR
03.2005 - 05.2018
Supervised daily operations of slot machine floor, ensuring optimal guest experience and compliance with gaming regulations.
Trained and mentored staff on game protocols, enhancing team performance and service quality.
Monitored slot machine performance, identifying issues and coordinating timely maintenance to minimize downtime.
Conducted regular audits of gaming equipment, ensuring adherence to regulatory standards and operational efficiency.