Susan Mann
San Diego,CA
Summary
Administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
21
21
years of professional experience
Work History
Executive Assistant
Asante
09.2002 - 11.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments. Responded accordingly to support executive correspondence.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives.
- Maintained and tracked departmental policies and procedures keeping them current.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Fostered positive work environment, organizing team-building activities and events.
- Improved document management and accessibility with creation of centralized digital repository.
Education
High School Diploma -
Cypress High School
Cypress, CASkills
- Executive Support
- Strong Problem Solver
- Schedule & calendar planning
- Attention to detail
- Customer Service-Oriented
- Interpersonal Communication
- Professional and mature
- Document Preparation
- Proofreading
- Resourceful
- Invoice Processing
- Phone Etiquette
Decontamination Team Member
Asante initiated a decontamination team as part of the community safety response in case of a mass casualty. The team trained in removing or neutralizing contaminants that may have accumulated on people and/or equipment.
During the minimum 20 hours of training, the team was educated on the process of safely donning and doffing the appropriate personal protective equipment (PPE) and how to adequately care for both ambulatory and non ambulatory "patients".
Timeline
Executive Assistant
Asante
09.2002 - 11.2023
High School Diploma -
Cypress High School
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