Susan Martin

Managed office operations, ensuring efficient workflow and communication among departments.

Maintained accurate records of inventory and supplies.

Optimizing time management for team members.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Checking in vendors and payments for services.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
• Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
• Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Oversaw daily store operations, ensuring adherence to company policies and procedures.
• Kitchen and Deli prep for daily lunch, packaging food for resale in store, and cleaning of all equipment used for daily lunch.

• Assisted dentists with patient examinations and procedures, ensuring comfort and safety.
• Maintained sterilization protocols for instruments and equipment to uphold health standards.
• Educated patients on oral hygiene practices, improving their understanding of dental care.
• Managed appointment scheduling and patient records using dental practice management software.
• Oversaw patient follow-up communications to ensure continued care and satisfaction post-treatment.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared patient x-rays and images for dentist review.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Managed front desk operations, ensuring a welcoming environment for all visitors.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.