Susan Maslowski
Summary
Highly organized Trainee with exemplary multitasking, time management and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Seeking a position with a great organization that offers opportunities and advancement. Great multitasker accomplished in handling casino and customer needs. Dependable in maintaining security standards and protecting confidential information. Accurate with checks, tokens and coins. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cage Cashier
Saint Croix Casino Danbury
11.2016 - 04.2018
- Answer customers' questions, and provide information on procedures or policies
- Calculate total payments received during a time period, and reconcile this with total sales
- Sort, count, and wrap currency and coins.
Cage Cashier
Saint Croix Casino Hertel
12.2015 - 03.2016
- Cash checks and process credit card advances for patrons
- Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons
- Count funds and reconcile daily summaries of transactions to balance books
- Determine cash requirements for windows and order all necessary currency, coins, or chips
- Follow all gaming regulations
- Maintain cage security and maintain confidentiality of customers' transactions
- Prepare reports, including assignment of company funds or recording of department revenues
- Provide assistance in the training and orientation of new cashiers
- Record casino exchange transactions, using cash registers
- Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
Crew Member
McDonald's
02.2014 - 04.2015
- Clean food preparation areas, cooking surfaces, and utensils
- Stock, and restock workstations and display cases
- Maintain sanitation, health, and safety standards in work areas
- Serve orders to customers at windows, counters, or tables
- Verify that prepared food meets requirements for quality and quantity
- Wash, cut, and prepare foods designated for cooking.
Education
Diploma in General -
Frederic High School
05.2014
Skills
- Data Management
- Skilled in [microsoft]
- Excel, Word, Powerpoint
- Self-motivated
- Data entry
- Document scanning
- Extremely organized
- Customer Service
- Meet and Greet Guests
- Engage/interact with Guests
- Custodial Work
- Keep the cleanliness of Restaurant
- Restocking supplies
- Minor Banking/Bookkeeping
- Money Management (Order money for the next shift)
- Bundled Cash
- Training Skills
- Trained new employees
- Currency counting
- Account Balancing
- Currency Exchanges
- Data Entry Efficiency
- Cash Handling
- Cash Drawer Reconciliation
- Mental Math Aptitude
- Fraud Detection Abilities
- Professionalism and Courtesy
- Patience and Tolerance
- Report Preparation
- Records Maintenance
- Teamwork orientation
- Reliability and punctuality
- Casino regulations understanding
- Financial control administration
- Regulatory Compliance
- Inventory Oversight
- Banking Procedures Familiarity
- Transaction Management
- Bank Deposit Preparation
- Task Prioritization
- Cash handling expertise
- Verbal Communication
- Social Perceptiveness
- Quality Assurance
- Computer Skills
- Critical Thinking
- Project Planning
- Recordkeeping
- Conflict Resolution
- Team building
- Analytical Thinking
- Cultural Awareness
- Flexible and Adaptable
- Basic Math
- Supervision and leadership
- PPE use
- Friendly, Positive Attitude
- Problem-Solving
- Troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Cage Cashier
Saint Croix Casino Danbury
11.2016 - 04.2018
Cage Cashier
Saint Croix Casino Hertel
12.2015 - 03.2016
Crew Member
McDonald's
02.2014 - 04.2015
Diploma in General -
Frederic High School
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