Susan Mayhew
Boulder,CO
Summary
Excellent public speaking skills and knowledge of Colorado history, architecture, and events. Optimistic and personable individual enthusiastic about sharing my love of art. Proven skills in engaging the art-loving public with broad experience in making research available and memorable. Experience in touring visitors from a range of backgrounds - from Colorado to visitors from far and wide.
Overview
14
14
years of professional experience
Work History
Museum Docent for Adult and School Tours
Denver Museum Of Art
01.2010 - Current
- Guided groups of up to 20 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Established positive relationships with tour members through fun and engaging conversation.
- Shared historical and cultural context to keep the tour informative and provide a more profound understanding of the area.
- Continued learning and updating knowledge about tour areas, culture, and history to provide accurate, timely, and exciting information to tour groups.
Visitor Services Associate
Boulder Museum Of Contemporary Art
01.2021 - 11.2023
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Software Engineer
Nastaf
01.2015 - 01.2021
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Education
Master of Science - Software And Data Concentration
Regis University
Denver, CO06.2021
Bachelor of Arts - Art History
Baruch College
New York06.1982
Skills
- Individual and Personal Tours
- Relationship Building
- Art Galleries
- Group Tours
- Historical Research
- Research
- Arts and Culture
- Presentation Skills
Languages
Spanish
Limited Working
Timeline
Visitor Services Associate
Boulder Museum Of Contemporary Art
01.2021 - 11.2023
Software Engineer
Nastaf
01.2015 - 01.2021
Museum Docent for Adult and School Tours
Denver Museum Of Art
01.2010 - Current
Master of Science - Software And Data Concentration
Regis University
Bachelor of Arts - Art History
Baruch College
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