Susan McCaulley
La Porte,TX
Summary
- Highly motivated employee with a desire to take on new challenges.
- Strong work ethic, adaptability, and exceptional interpersonal skills.
- Adept at working effectively, unsupervised, and quickly mastering new skills.
- Hardworking employee with customer service, multitasking, and time management abilities.
- Devoted to giving every customer a positive, memorable experience.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
City of Houston
Houston, TX
09.2004 - Current
- Provide administrative support for the Manager, the Assistant Manager, and the Section Chiefs.
- Prepare periodic and special reports, draft correspondence, and other documents.
- Maintain the information needed for disciplinary requests, prepare findings, and recommend solutions.
- Assist in the coordination of department staff services, such as personnel, purchasing, storekeeping, public relations, and office management.
- Assist in disseminating department rules, regulations, policies, procedures, and other pertinent reference information.
- Provide guidance and assistance to clerical staff and field employees.
Administrative Associate
City of Houston
Houston, TX
06.1999 - 09.2004
- Prepare daily timesheets, current pays, prior pays, generate 206s (leave requests), and overtime sheets.
- Draft correspondence, including memos, disciplines, and billings (Metro & CDBB).
- Maintain organizational charts, procurement, and weekly reports.
- Maintain the calendar (scheduling of meetings/classes).
- Special Projects (FEMA)
- Interpret and implement basic rules, regulations, policies, and procedures in day-to-day department operations.
- Access 311 systems to retrieve new service requests, and follow up on requests that need to be closed and/or resolved.
- Create a daily statistical report.
Administrative Assistant/paraprofessional
Alvin Independent School District
Alvin, TX
01.1997 - 05.1999
- Perform professional administrative functions, and provide technical assistance.
- Assist with special projects and research.
- Provided assistance to upper administrative staff in compiling correspondence, reports, and other related material.
- Copied and distributed correspondence and other materials for in-house administration, as well as information for the general.
- Draft correspondence and reports.
- Maintain and coordinate a database on Individual Evaluation Plans (I.E.P.). for the Department
- Complete I.E.P.s in special cases.
- Coordinate Scheduling.
Administrative Assistant
Communication Specialty
Pasadena, TX
- Coordinate scheduling for office staff.
- Coordinate the logistics of meetings.
- Prepared time and attendance.
- Responsible for weekly timekeeping.
- Assisted customers with questions and inquiries.
- Preparation of correspondence and other necessary reports.
Administrative Assistant/paraprofessional
La Porte Independent School District
La Porte, TX
- Provided assistance in the clarification of district policies for new enrollments.
Administrative Assistant
Neptune Heat Treating
La Porte, TX
- Performed professional administrative functions and provided technical assistance
- Assisted with special projects and research
- Drafted correspondence, reports, layouts and brochures
- Coordinated scheduling and logistics of meetings
- Processed invoices for incoming merchandise
Education
Associate of Arts - Education
San Jacinto College
Pasadena, TX05-1998
Education
University of Houston
Houston, TXSkills
- Report preparation
- Data management
- Office coordination
- Regulatory compliance
- Document drafting
- Customer service
- Time management
- Project management
- Attention to detail
- Effective communication
- Good Telephone Etiquette
- Organization and time management
- Planning
Timeline
Administrative Assistant
City of Houston
09.2004 - Current
Administrative Associate
City of Houston
06.1999 - 09.2004
Administrative Assistant/paraprofessional
Alvin Independent School District
01.1997 - 05.1999
Administrative Assistant
Communication Specialty
Administrative Assistant/paraprofessional
La Porte Independent School District
Administrative Assistant
Neptune Heat Treating
Associate of Arts - Education
San Jacinto College
Education
University of Houston
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