Susan Meachen
Benton,TN
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
15
15
years of professional experience
Work History
CFO
Tans Transportation
10.2015 - 10.2023
- Led financial planning and analysis projects to optimize company profit margins.
- Managed budgeting process and forecasting models for strategic decision-making.
Marketing Rep
The Portrait Cafe
10.2009 - 10.2015
- Planned and coordinated promotional events and trade shows to showcase products and services
- Developed positive relationships with customers through friendly interactions.
- Provided top quality control and eliminated downtime to maximize revenue.
Collections
AMO Recovers
10.2008 - 10.2009
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Contacted customers with delinquent accounts to solicit payment.
Education
GED -
Cleveland State
01.2005
Skills
- Customer service
- Data Entry Skills
- Collections
- Appointment Setting
- Marketing Rep
- Account updating
- Scheduling
- Active listening
- Call center experience
- Positive and professional
Timeline
CFO
Tans Transportation
10.2015 - 10.2023
Marketing Rep
The Portrait Cafe
10.2009 - 10.2015
Collections
AMO Recovers
10.2008 - 10.2009
GED -
Cleveland State
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