Susan Newman
North Chili,United States
Summary
Punctual and dedicated customer service veteran. Versatile department manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with several years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
20
20
years of professional experience
Work History
Department Manager
Von Maur
Victor, NY
01.2021 - Current
- Provided leadership, insight and mentoring to newly hired employees.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Managed daily operations, ensuring efficient workflow and productivity.
Crew Member
BAPA dba Dunkin'
Honeoye Falls, United States
05.2019 - Current
- Processed takeout orders quickly to ensure timely delivery.
Child Care
Gram Newman's Child Care
North Chili, United States
06.2008 - 04.2019
- Sole caretaker of 3 young children from birth until school age.
Owner and Operator
The Yarn Cottage at Red Brick Farm
Mayville, United States
04.2005 - 06.2018
- Led startup and creation of business; ran sucessfully for 13 years.
Education
Associate of Science - Dental Hygiene
Erie Community College
Buffalo, NY08-1973
Skills
- Communication
- Problem Solving
- Leadership
- Organization
- Time Management
- Punctuality
- Customer Service
- Critical Thinking
References
- Kaitlynn Stone, District Manager from Dunkin, 585-967-6757
- Avery Phaneuf, General Manager from Dunkin, 585-505-3019
Timeline
Department Manager
Von Maur
01.2021 - Current
Crew Member
BAPA dba Dunkin'
05.2019 - Current
Child Care
Gram Newman's Child Care
06.2008 - 04.2019
Owner and Operator
The Yarn Cottage at Red Brick Farm
04.2005 - 06.2018
Associate of Science - Dental Hygiene
Erie Community College
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