Susan Panyanouvong
Woonsocket,RI
Summary
Dynamic Pediatric Medical Assistant with over 13 years of experience delivering exceptional patient care in a fast-paced clinical environment. Expertise in vital signs monitoring, patient assessment, and collaboration with multidisciplinary teams enhances the quality of care provided to diverse pediatric populations. Proven ability to manage multiple tasks efficiently while maintaining attention to detail and prioritising patient needs. Committed to continuous learning and professional development, currently pursuing a Bachelor of Science in Nursing with extensive clinical exposure across various healthcare settings. Recognised for strong communication skills and the ability to build rapport with patients and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Brown University Health
07.2013 - Current
- Assisted in patient intake procedures, ensuring accurate data entry and documentation.
- Monitored vital signs and communicated findings to healthcare team promptly.
- Collaborated with interdisciplinary teams to improve overall patient care experiences.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Trained Medical Assistants and performed annual Point-of-Care credentialing of MA and Nursing Staff
- Lead Medical Assistant (09/2019 – 01/2022); Per Diem (01/2022-Present)
Education
Bachelor of Science (B.S.) - Nursing Candidate
Rhode Island College
Providence, RI12.2025
Skills
- Critical thinking
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Willingness to learn
- Adaptability and flexibility
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Compassionate
- Specimens collection and processing
- Patient flow management
- Conversant in Laotian
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
Accomplishments
- Inducted into Sigma Theta Tau International Honor Society of Nursing (March 2025)
Certification
BLS Certification (Exp. 10/2026)
Languages
Laotian
Limited Working
Timeline
Medical Assistant
Brown University Health
07.2013 - Current
Bachelor of Science (B.S.) - Nursing Candidate
Rhode Island College
Clinical Experiences
- Fundamental: Riverview Rehabilitation & Healthcare Center, Coventry, RI (Fall 2023)
- Maternity: Women & Infants Hospital, Providence, RI (Spring 2024)
- Psych/Mental Health: Butler Hospital, Providence, RI (Spring 2024)
- Adult Health Nursing I: Kent Hospital, Warwick, RI (Fall 2024)
- Nursing of Children & Families: Hasbro Children's Hospital (Fall 2024)
- Adult Health Nursing II: Rhode Island Hospital, Providence, RI (Spring 2025)
- Transition to Professional Nursing: The Miriam Hospital, Providence, RI (Fall 2025)
- Public & Community Health Nursing: Governor Aram J. Pothier School, Woonsocket, RI (Fall 2025)