Dynamic receptionist with expertise in insurance verification and patient management. Known for creating welcoming environments and maintaining organization, committed to enhancing customer experiences and ensuring efficient operations.
Overview
20
20
years of professional experience
Work History
Receptionist
National Vision
Ocala, Florida
09.2024 - 04.2026
Greeted patients and visitors warmly, creating a welcoming environment.
Managed appointment schedules using electronic health record systems.
Processed patient intake forms and verified insurance information efficiently.
Customer Service Cashier
Publix
Ocala, Florida
12.2021 - 09.2025
Processed customer transactions at checkout, ensuring smooth and accurate service.
Resolved customer complaints and issues, maintaining professionalism and fostering customer satisfaction.
Assisted customers with product inquiries and guided them through store layout for optimal shopping experience.
Welcomed customers at the entrance with a friendly smile. and provided friendly customer service.
Maintained cleanliness and organization of checkout area and merchandise displays.
Guidance Clerk
Marion County Public Schools
Ocala, Florida
08.2006 - 06.2023
Communicated with parents, staff, and students to address inquiries and resolve issues promptly.
Managed student records and confidential information, supporting efficient administrative operations.
Scanned and organized documents into digital formats, maintaining content accuracy and accessibility.