Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Parker

Ocala,FL

Summary

Dynamic receptionist with expertise in insurance verification and patient management. Known for creating welcoming environments and maintaining organization, committed to enhancing customer experiences and ensuring efficient operations.

Overview

20
20
years of professional experience

Work History

Receptionist

National Vision
Ocala, Florida
09.2024 - 04.2026
  • Greeted patients and visitors warmly, creating a welcoming environment.
  • Managed appointment schedules using electronic health record systems.
  • Processed patient intake forms and verified insurance information efficiently.

Customer Service Cashier

Publix
Ocala, Florida
12.2021 - 09.2025
  • Processed customer transactions at checkout, ensuring smooth and accurate service.
  • Resolved customer complaints and issues, maintaining professionalism and fostering customer satisfaction.
  • Assisted customers with product inquiries and guided them through store layout for optimal shopping experience.
  • Welcomed customers at the entrance with a friendly smile. and provided friendly customer service.
  • Maintained cleanliness and organization of checkout area and merchandise displays.

Guidance Clerk

Marion County Public Schools
Ocala, Florida
08.2006 - 06.2023
  • Communicated with parents, staff, and students to address inquiries and resolve issues promptly.
  • Managed student records and confidential information, supporting efficient administrative operations.
  • Scanned and organized documents into digital formats, maintaining content accuracy and accessibility.

Education

High School Diploma -

Archbisop Wood High School
Warminster, PA
06-1971

High School Diploma -

Millersville University of Pennsylvania
Millersville, PA

Skills

  • Electronic health records
  • Appointment scheduling
  • Insurance verification
  • Patient intake processing
  • Data entry accuracy
  • Attention to detail
  • Interpersonal communication
  • Patient intake processing

Timeline

Receptionist

National Vision
09.2024 - 04.2026

Customer Service Cashier

Publix
12.2021 - 09.2025

Guidance Clerk

Marion County Public Schools
08.2006 - 06.2023

High School Diploma -

Archbisop Wood High School

High School Diploma -

Millersville University of Pennsylvania
Susan Parker