Susan Pecha‑Porracchio
Manalapan,NJ
Summary
Dynamic Project and Program Manager with focus in Information Security, Compliance, and Operations. Proven success leading ISO certification programs (27001, 27701, 27017), managing complex cross-functional initiatives, and driving continuous improvement across enterprise environments. Recognized for exceptional communication, vendor management, and the ability to deliver large portfolios of projects on time and within budget. ASANA Champion with a strong background in IT operations, and organizational process optimization.
Experienced with leading complex projects from inception to completion, ensuring alignment with business objectives. Utilizes strategic planning and comprehensive risk management to drive project success. Track record of fostering team collaboration and achieving consistent, impactful results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Project Management
Interpublic Group (IPG)
Jersey City, NJ
01.2024 - 12.2025
- - Annually Lead end-to-end lifecycle for ISO 27001, 27701, and 27017 certifications.
- - Develop and manage project timelines, evidence collection, and audit readiness.
- - Coordinate cross-functional teams and collaborate with internal stakeholders and external auditors.
- - Drive continuous improvement initiatives and support organizational information security and privacy objectives.
- - Oversee authentication systems, DLP initiatives, and security training development.
- - Build project schedules and plans ensuring on-time delivery across security and IT operations.
- - Partner with InfoSec specialists to prioritize and track vulnerability remediation.
- - Manage budgets, resources, and project risks across a large portfolio.
- - Act as ASANA Champion, optimizing dashboards, workflows, and team collaboration.
- Key Achievements:
- - Led major initiatives across Information Security, Compliance, IT Operations, and Architecture.
- - Implemented best practices and restructured processes to improve efficiency.
- - Guided cross-functional teams and supported senior leadership in meeting time and budget goals.
- Developed and implemented project plans, ensuring alignment with organizational objectives.
- Led cross-functional teams to execute strategic marketing initiatives and campaigns.
- Facilitated stakeholder meetings to gather requirements and drive decision-making processes.
- Managed resource allocation and budgeting for multiple concurrent projects effectively.
- Identified process improvements, enhancing operational efficiency across program delivery.
- Mentored junior staff, fostering professional development and knowledge sharing within teams.
- Established performance metrics to evaluate project success and guide future strategies.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Built teams to address project goals and objectives for multiple projects.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Researched industry best practices in support of training development and program content.
Sr. Manager, Project Manager – IT Ops & Compliance
Interpublic Group (IPG)
Jersey City, NJ
04.2016 - 10.2024
- Managed project plans, remediation tracking, and risk mitigation.
- Oversaw budget management processes, ensuring accurate forecasting and resource allocation.
- Mentored junior managers, fostering professional development and leadership skills within the team.
- Streamlined project management workflows, enhancing collaboration across departments and reducing time-to-market.
- Conducted performance reviews, providing constructive feedback to drive continuous improvement in team performance.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Led cross-functional teams and optimized workflows using ASANA.
IT Telecom Manager
Interpublic Group (IPG)
04.2011 - 10.2016
- Managed telecom operations and supported enterprise IT infrastructure.
- Oversaw vendor relationships, budgeting, and operational performance.
IT Manager
Interpublic Group Lowe Lintas
04.2008 - 04.2011
- Directed IT infrastructure projects to enhance system reliability and performance.
- Oversaw team of IT specialists, fostering collaboration and professional development.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Oversaw IT department operations and training.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Implemented and maintained technology and software budget.
Budget Coordinator
Interpublic Group Lowe Lintas
New York, NY
04.1999 - 04.2008
- Developed and maintained annual budget forecasts to align with organizational goals.
- Streamlined financial reporting processes, enhancing accuracy and efficiency of budget tracking.
- Collaborated with cross-functional teams to ensure adherence to budgetary constraints.
- Analyzed variances in budgets, providing actionable insights for senior management decision-making.
- Facilitated regular budget review meetings with stakeholders to assess financial performance and strategy adjustments.
Education
Associate of Science - Business Management
St. Francis College
Brooklyn, NYSkills
- Cross-functional coordination
- Planning and scheduling
- Team collaboration
- Project planning and development
- Verbal and written communication
- Relationship building
- Advanced problem solving
- Coaching and mentoring
- Work flow planning
- Deliverable tracking
- Staff management
- Processes and procedures
- Risk management
- Project planning
- Presentations
Accomplishments
- Collaborated with team and project managed the ISO certification for 240 sites in 2025.
Certification
Asana specialist
Six Sigma
Timeline
Director of Project Management
Interpublic Group (IPG)
01.2024 - 12.2025
Sr. Manager, Project Manager – IT Ops & Compliance
Interpublic Group (IPG)
04.2016 - 10.2024
IT Telecom Manager
Interpublic Group (IPG)
04.2011 - 10.2016
IT Manager
Interpublic Group Lowe Lintas
04.2008 - 04.2011
Budget Coordinator
Interpublic Group Lowe Lintas
04.1999 - 04.2008
Associate of Science - Business Management
St. Francis College