Susan Prenda
West Greenwich
Summary
Operations officer with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
20
20
years of professional experience
Work History
Chief Operations Officer
Epoch Sleep Centers/Coastal Sleep DIagnostics
02.2008 - Current
- Supported business growth through strategic planning and process development.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Made decisions with broad and positive impact on security management operations.
- Monitored internal controls to protect client facilities and assets.
- Founded performance- and merit-based evaluation system to assess staff performance.
Homecare Respiratory Therapist
Respiratory Solutions
09.2003 - 06.2006
- Maintained mechanical ventilators in the home setting, providing support and education to patient and family members.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Oversaw oxygen therapy, aerosol therapy, pap therapy and inhalation therapy in the home setting to improve patients' breathing and lung function.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
Education
Associate of Science - Respiratory Therapy
Community College of Rhode Island
Warwick, RISkills
- Team Building
- Analytical Thinking
- Project Planning
- Networking
- Dependable and Responsible
- Task Prioritization
- Problem Resolution
Timeline
Chief Operations Officer
Epoch Sleep Centers/Coastal Sleep DIagnostics
02.2008 - Current
Homecare Respiratory Therapist
Respiratory Solutions
09.2003 - 06.2006
Associate of Science - Respiratory Therapy
Community College of Rhode Island
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