Susan Rednak
Palm Harbor,FL
Summary
Highly qualified & passionate healthcare clinical educator & nurse leader, patient safety/fall champion, staff & patient advocate, evidenced-based researcher, policy/regulatory standards, NPSG, nursing & curriculum outcomes, program development, Nurse residency development, patient experience, acute care, home health, telehealth, regulatory, policy, quality/process improvement, change agent, NCLEX review prep, infection prevention agent.
Overview
20
20
years of professional experience
Work History
Nursing Instructor
Pinellas Technical College (PTC)
Clearwater, FL
12.2022 - Current
- Successfully teaches & manages full-time PN nursing students – Traditional & Hybrid/virtual platform
- Prepares, administers, & corrects tests, and records results; evaluates student achievements
- Maintains lesson plans
- Instructs students on principal/application in both didactic & clinical areas
- Responsible for maintaining up to date resources for FL BON application process for new accreditation/site & COE visits
- Interacts with college directors for development of clinical learning labs & high-fidelity simulators
- Assists with gaining clinical partnerships and visits clinical sites, PRN
- Responsible for maintaining student records, gradebooks & clinical evaluations in electronic format
- Collaborates with COE leadership for continuous monitoring of programmatic metrics – external/internal learning outcomes, enrollment, retention, & graduate placement rates
- Responsible for curriculum/instructional design that aligns with best practice & research methods, including ATI, NCLEX-PN Blueprint & Blackboard learning portal
- Attends both Staff & Leadership meetings
- Collaborates with other institutions in quarterly advisory board meetings – to discuss up to date EBR & clinical development learning which builds community relationships to support programmatic outcomes
- Attends conferences & invests in own PD needs to maintain professional standards in nurse leader role.
Clinician
UPMC University Pittsburgh Medical Center
York, PA
02.2022 - 07.2022
- Participated in shared governance at unit level
- Co-chaired unit HCAHPS team
- Utilized the Relationship Based Care model
- Collaborated with unit education team for staff education roll outs & yearly education
- Team 24/7 accountability of operational & budgetary side of department
- Adhered to PA governing agency regulatory standards (CMS, AHCA, JC)
- Co-authored nurse turnover action plan based on staffing matrix
- Responsible for Team leader & CNA hiring process as well as staff accountability
- Counseled/disciplined/identified areas for improvement/action plans
- Facilitated monthly Team Lead & CNA staff meetings
- Maintained annual competency evaluations/performance appraisals, staff participation in PI plans
- Attended daily interdisciplinary meetings & physician rounds
- Successful driver of new/current system initiatives, care continuum w/standard outcome metrics/benchmarks, service recovery, driver of NPSG-National Patient Safety Goals
- In full patient staffing 75% of role & as needed
- On-call to meet needs of unit.
Professor/Nursing Faculty
Florida Southwest State College (FSW)
Ft. Myers, FL
01.2020 - 05.2021
- Experience with online instructional technology utilizing Canvas learning platform, e-learning portals, ATI/New NGN, EPIC, Prep-U resources (online discussions & assignments) & use of high-fidelity simulation
- Instructed students on principal and application in both didactic & clinical areas
- Co-Led Accreditation Commission for Education in Nursing (ACEN) Task Force-Curriculum committee
- Led Level-4 Medical-Surgical & Syllabi/Curriculum Committee
- Part of instructional design team
- Planned strategies to attain expected, measurable outcomes in program with team effort
- Provided academic advising to Clinical Associate (CA) & students
- Maintained in-depth understanding of FL BON application process & The National Council of State Boards of Nursing (NCSBN) NCLEX-RN Blueprint test plan
- Attended bi-weekly leadership meetings with other staff
- Led committee responsible for securing clinical preceptors & practicum sites.
Nurse Manager
Lee Health System – Home Health Division
Fort Myers, FL
04.2018 - 03.2019
- Successfully managed/mentored staff of 22 RN/LPN staff, PCT’s
- 24/7 accountability of operational & budgetary side of nursing department in own sector
- Adhered to FL BON/state & governing agency regulatory standards (CMS, AHCA, CHAP)
- Successfully decreased nurse turnover rate by identifying challenges of staffing matrix by 60% in 6-months
- Responsible for hiring process, enforced staff accountability & counseled/disciplined/identified areas for improvement/action plans
- Facilitated bi-weekly Team Lead & monthly staff meeting
- Maintained annual competency evaluations/performance appraisals, staff participation in PI/bi-weekly huddle boards/case conferences, employee engagement
- Led South Team nursing Transition of Care huddles
- Attended weekly Case Management/care planning meetings
- Collaborated w/multidisciplinary teams including physicians, PAs, NPs, education, case management & therapy
- Successful driver of new/current system initiatives, care continuum w/standard outcome metrics/benchmarks, service recovery, driver of NPSG-National Patient Safety Goals based on: Culture of safety survey results/data driven plan (PDCA model)
- Team STEPPS model & Gemba walks
- Root Cause Analysis (RCA)
- HHCHAPS
- Standard Operating Procedures (SOP) were documented, up to date and used.
RN Resident Development Specialist/ (RDS) Quality
Lee Health System – Home Health Division
Fort Myers, FL
02.2017 - 04.2018
- Successfully developed Home Health RN Residency program including course outline, utilizing the Novice to Expert continuum, Married State Model & AACN-American Association of Colleges of Nursing standards of care
- Successfully facilitated on-boarding orientation for transition to practice-both LPN & RN level
- Utilized evaluation tool Performance-Based Development System test (PBDS) as baseline for orientation pathway & reassessment of growth in current role
- Collaborated with Home Health expertise in identifying PD needs of individual staff members
- Successfully Maintained budgetary needs for program
- Successfully maintained >greater than 90% retention rate end of first year
- Partnered with RDS team in acute setting for best practice methods
- Co-authored staff preceptor and Nurse clinical coach course
- Continually developed program resources & assessed practice gaps for nurse retention & instructional design
- Collaborated with multidisciplinary teams daily for direct patient education needs
- Created community networks and engagement of community partnerships
- Maintained own PD for updates & best practice in electronic health record training-OASIS
- Responsible for direct patient care in home setting as census required it.
Nurse Manager
Florida Hospital Tampa
Tampa, FL
02.2016 - 07.2016
- Promoted: Nurse Manager – CVPCU (Critical Care Division) - Florida Hospital Tampa, Tampa FL
- Managed/mentored and developed clinical nursing staff members on a specialty unit
- Maintained 24/7 accountability of operational side of nursing unit
- Responsible for maintaining departmental annual budgetary needs, variance reporting/cost containment
- Collaborated w/multidisciplinary professional teams daily (i.e., physicians, leadership, therapy, ancillary depts)
- Hired, enforced staff accountability, counseled/disciplined/identified areas for improvement w/action plans
- Facilitated bi-weekly Team Lead/monthly staff meetings
- Collaborated with PD/unit educator team for newly hired staff needs
- Driver of new/current hospital initiatives w/standard outcome metric benchmark & service recovery
- Maintained own professional and technical knowledge by attending educational workshops/reviewing professional publications.
Clinical Education Specialist
Florida Hospital Tampa
Tampa, FL
05.2013 - 02.2016
- CV & M/S PCU, Ortho, Bariatrics, Neuro, M/S, IP rehab & General Surgery & Pain Management; RN Residency Coordinator 2013-2015
- Successfully managed to transition of 60 novice new grad RNs into the acute care setting first 13-weeks bi-annually
- Collaborated with PD Director to maintain budgetary confinement >$1, 000, 000.00 yearly in RN residency program
- Successfully maintained development of RN Residency program which aligned with Benner’s Novice to Experts, Married State Model & AACN standards of care
- Part of PD team who successfully implemented Donna Wright model for staff nurse yearly competency validation
- Led product conversion in specialty working closely with facilities, in-house value-based analysis teams & outside vendors
- Led QI projects in multiple phases which included: Go Live processes for CADD PCA/Epidural pump, TYPENEX Blood Band, Phillips tele monitors, & SEPSIS go live/infection prevention
- Co-developed HCAHPS tools used for validation purposes by nurse leaders and educators
- Led HCAHPS QUIET component top-box outcomes >65% in 9-month period
- Successfully facilitated bi-weekly new hire orientation & onboarding with PD team
- Participated in new hire interviews w/management team – new grad & veteran RNs
- Co-chaired institution PCS policy committee & Patient Fall committee
- Co-conducted JC readiness tracers yearly w/JC specialist
- Co-developed RN Clinical Coach program
- Co-developed with leadership on-boarding mentorship program for new hires new to leadership
- Served as practicum mentor for undergrad/grad students
- Subject matter expert for M/S, PCU (CV, Med/Surg), Ortho, Neuro, Urology, Diabetes, Falls, IP rehab
- RN & CNA instructional design, resource tools/yearly staff validation forms
- Successfully co-developed 1-year mentor program following 13-week RN residency program until 2015
- Maintained own PD for updates & best practice in electronic health record training.
Chair, Evening RN Bridge Program
Center for Allied Health & Nursing
Tampa, FL
01.2010 - 01.2013
- Successfully managed 10-12 full-time faculty & clinical instructors
- Successfully maintained yearly budget confinement for bridge LPN-RN nursing program at <$52, 000.00
- Instructed students on principal/application in both didactic & clinical areas
- Responsible for maintaining up to date resources for FL BON application process for new accreditation/site visits
- Interacted with designated college directors for development of clinical learning labs/obtained new clinical sites and high-fidelity simulators
- Responsible for maintaining student records, gradebooks & clinical evaluations in electronic format
- Responsible for curriculum/instructional design that aligned with best practice & research methods including ATI & Prep-U tools
- Led/attended monthly staff and leadership meetings
- Collaborated with other institutions in monthly meetings to discuss up to date evidenced-based research & clinical development learning
- Led NCLEX Academic Student and Advisor course & developed learning manual.
Telephonic Care Support Nurse (CSN)
Blue Cross/Blue Shield of Florida
Tampa, FL
01.2009 - 01.2010
- Conducted utilization review both pre-and post-service for medical procedures, home health care & treatment care benefits/resources & authorizations
- Utilized Care Management model collaborating with inter-disciplinary teams at both acute & post-op level & discharge planning
- Prepared cases for Medical Director & denial review
- Conducted telephonic patient triage issues, PRN
- Collected data on trends of patient clinical/treatment needs & documented electronically (i.e., hospital re-admission reasons at the in-patient level)
- Successfully worked under strict case load guidelines & time management performance daily
- Medical record review audits.
Professional/Charge Nurse
UPMC Presbyterian Hospital
Pittsburgh, PA
01.2005 - 01.2009
- Trauma, Ortho, General Surgery
- Successfully developed as a professional nurse working in direct patient care with Trauma/Orthopedic/General Surgery
- Charge nurse after 6-months into new nursing role (duties included delegated team workload, re-assigned unit staff as needed, attended daily patient rounds with appropriate medical service/primary nursing team, adjusting schedule matrix PRN)
- Developed care plans/I-POCs
- Responsible for bedside education on health maintenance & disease prevention/aftercare of surgical procedures & trauma patients
- Collaborated discharge planning with interdisciplinary teams
- Preceptor for transitioning BSN students into practice
- Sat on new committee for HCAHPS initiative - hourly rounding
- Super user for CORE Measure ad-hoc team
- Super-user for CERNER EMR implementation/GO Live auditor
- Skin care educator & led committee (developed skin care audit tool).
Education
DOCTOR OF NURSING PRACTICE -
Walden University
Minneapolis, MN02-2016
MASTER OF SCIENCE IN NURSING - Education
South University
Savannah, GA01.2010
BACHELOR OF SCIENCE IN NURSING -
California University of Pennsylvania
California, PA12-2008
ASSOCIATE OF SCIENCE IN NURSING -
Community College of Allegheny County
Monroeville, PA12-2005
ASSOCIATE OF SCIENCE - Medical Secretary/Coder
Douglas School of Business
Monessen, PA01.1994
Skills
- Proficient in Microsoft Office
- EPIC Remote EMR
- Cerner EMR
- Omnicell, McKesson Med, Pyxis Med
- MY Rounding software
- High fidelity simulation (SIMman, SIMBaby, SimPad, Lucina); Laerdal, Guamard
- Philips Heart Start Defibrillator, GE DASH/Care Scape Telemetry Monitors
- Engage/GALEN Learning Module via blackboard platform
- Canvas Learning Platform
- Blackboard Platform, Collaborative Ultra Blackboard Virtual
- OASIS – C2 & D
- Projector, RF wireless power point presenter
- LINK/Kronos, Halogen/Brass Rings
- Learning Management Systems (LMS) eLearning
- ATI (Assessment Technology Institute), Prep-U, Board Vitals
- ZOOM, Microsoft Teams
Professionalorganizationmemberships
- American Nurses Association (ANA)
- National League of Nursing (NLN)
- Florida Nurses Association (FNA)
- Pennsylvania State Nurse Association (PSNA)
- Association for Nursing Professional Development (ANPD)
- Sigma Theta Tau International Honor Society of Nursing (STTI)
- National Student Nurse Association (NSNA) (Co-chapter lead)
Personalaccomplishments
NCLEX tutoring side business (RN & PN level) 2008-Present
Researchpublications
- Patient Safety Quality Initiative-Implementation of a Unit Safety Champion-Dissertation Advisor: Dr. Marilyn Murphy, Publication: Scholar Works
- Challenges the Novice Nurse May Endure in the First Year
- Nurse Turnover/Retention study conducted on two Medical-Surgical pilot units
- Transformation of Patient Care at the Bedside – Palliative Care vs. Hospice Care
- Clinical Coach Professional Development in the Acute Care Setting
Professionalprojectspresentations
- QI: Unit Safety Champions – American Nurses Association (ANA) Annual Conference
- Mechanical vs. Pharmacological Interventions Regarding DVTs in the Trauma & Orthopedic Patient; "What is the Difference"? – California University of Pennsylvania
- Educating the Educator: The Nursing Shortage and Hourly Rounding
- Fall Preventions for the “Older Young population post-acute care”
- Fall Prevention for the Hospital Transporter
- Fall Prevention in the Home Setting
- A Quality Care Initiative: Implementation of Unit Fall Champions in the Acute Care Setting
- Electronic Fall Prevention Tool Kit
- Urinary Catheter Care for the Hospital Transporter
- CAUTI Control
- Patient Expérience/Patient Excellence Initiative
- Quality Improvement: How it relates to CORE Measures
- Professional Role Transitions
- Care of the Wound VAC/Application
- Crisis Interventions of the Code Status
- Introducing EBP into the Bedside Nurse Clinical Practice
- Simulation in the Acute Care Setting
- Central Line Care and Maintenance
Committees
- Pain Management/Palliative Care
- Fall Prevention/Patient Safety
- Model for Nurse Management Changes-Medical/Surgical & PCU Division
- Medication Events Review-Quality & Risk Management
- Interview Panel-B.E.S.T. Academy
- HCAHPS Task Force Team
- HHCAHPS Initiative Team
- Co-Chaired PCS acute care policy review
- Infectious Disease Task Force
- Wound and Skin Care
- Quality Systems/EMR Medical Record review audits
- Clinical Coach Council - Nursing (Co-author)
- Nurse Practice Council
- Shared-governance Council
- RDS-Resident Development Specialist Huddle (Author)
- Accreditation Commission for Education in Nursing (ACEN) Task Force-Curriculum Revision
- Syllabi/Curriculum committee – Advanced Medical/Surgical & Critical Care
Licensescertificates
- Florida Registered Nurse License, #RN9290291
- Basic Cardiac Life Support (BCLS)
- Advanced Cardiac Life Support (ACLS)
- Forensic Nurse Certificate, Kaplan University
- Sexual Assault Nurse Examiner (SANE) course, Duquesne University
- EKG cert.
- NDNQI Pressure Ulcer Training cert.
- NIHSS - National Institute Stroke Scale cert.
- EPIC Certification
Affiliations
- Co-chaired PCS Policy Committee
- Co-chaired Fall Prevention/Safety Committee
- National Honor Society recipient
- Active ASigma Theta Tau member since 2010
Courses Taught
- GE203 – Nutrition
- GE205 - Human Growth & Development
- GE206 – Microbiology
- NUS204 – Essentials of Medical-Surgical Nursing I & II
- NUR2033 Alterations in Health
- NUR2033L
- NUR2244 – Complex in Health Alterations - Advanced Medical-SURGICAL I & II
- NUS205 – Advanced Concepts of Geriatric Nursing
- NUS201 – LPN to RN Transition
- NUS202 – Advanced Fundamentals of Nursing
- NUS203 – Essential of Psychiatric Nursing (RN & LPN)
- Pathophysiology I & II
- NURSING PHARMACOLOGY I & II
- NUR7300 – Mentoring Undergraduate & GRADUATE level
- Clinical rotations (All levels)
- Preceptor and clinical coach course for experienced clinical staff
- Delegation
- Effective communication in the health setting
- Effective hcahps program
- Ethical standards in healthcare
- Hi fidelity sIMulation lab & case scenario IMPLEMENTATION
References
Available upon request
Timeline
Nursing Instructor
Pinellas Technical College (PTC)
12.2022 - Current
Clinician
UPMC University Pittsburgh Medical Center
02.2022 - 07.2022
Professor/Nursing Faculty
Florida Southwest State College (FSW)
01.2020 - 05.2021
Nurse Manager
Lee Health System – Home Health Division
04.2018 - 03.2019
RN Resident Development Specialist/ (RDS) Quality
Lee Health System – Home Health Division
02.2017 - 04.2018
Nurse Manager
Florida Hospital Tampa
02.2016 - 07.2016
Clinical Education Specialist
Florida Hospital Tampa
05.2013 - 02.2016
Chair, Evening RN Bridge Program
Center for Allied Health & Nursing
01.2010 - 01.2013
Telephonic Care Support Nurse (CSN)
Blue Cross/Blue Shield of Florida
01.2009 - 01.2010
Professional/Charge Nurse
UPMC Presbyterian Hospital
01.2005 - 01.2009
DOCTOR OF NURSING PRACTICE -
Walden University
MASTER OF SCIENCE IN NURSING - Education
South University
BACHELOR OF SCIENCE IN NURSING -
California University of Pennsylvania
ASSOCIATE OF SCIENCE IN NURSING -
Community College of Allegheny County
ASSOCIATE OF SCIENCE - Medical Secretary/Coder
Douglas School of Business
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