Susan Serrant
Aurora,US
Summary
. Reliable Parking Lot Attendant offering 2 years of excellent service while enforcing guidelines. Efficiently collects payments and closely observes surroundings for high standards of lot safety. Successfully directs drivers and stays professional in stressful situations.
Overview
4
4
years of professional experience
Work History
Sales Associate
AutoNation USA Denver Broadway
05.2023 - 08.2023
- Used upselling techniques and offered product and service consultations
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
Lot Attendant
McDonald Automotive Group
06.2021 - 08.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
- Followed safety protocols for personal, guest and automobile safety.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Made sure both showrooms were filled with cars that were clean and ready to go
- Delivered above and beyond service to VIP customers at the location
- Kept track of how much time I spent on each assignment each day for productivity reporting
- Made sure area was neat and tidy
Inventory Processor
McDonald Automotive
08.2021 - 01.2022
- Was responsible for checking in new and used vehicles
- Completed inventory counts each month
- Performed data entry and completed proper paperwork
- Moved cars from dealership to dealership by doing Aged Transfers .
Childcare Worker
KidzTown Child Care
09.2019 - 12.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
Some College (No Degree) -
Eastern Gateway Community College Jefferson County Campus
Steubenville, OHHigh School Diploma -
Cherokee Trail High School
Aurora, CO2021
Skills
- Creative Solutions
- Inventory and Supply Control
- Customer Preferences
- Time Management
- Care Planning
- Educational Games
- Behavior Redirection
- Good Hygiene
- Team Leadership
- Motivated Self-starter
- Automotive Photographer
- Adobe Lightroom
- Childcare
- Detailer
- Meal and Snack Times
- Motivated self-starter
- Team Leadership
- Car Parking
- Maintaining Clean Work Areas
- Car Cleaning
- Key Distribution
- Vehicle Detailing
- Customer Experience
- Inspect Vehicles
- Stocking and replenishing
Timeline
Sales Associate
AutoNation USA Denver Broadway
05.2023 - 08.2023
Inventory Processor
McDonald Automotive
08.2021 - 01.2022
Lot Attendant
McDonald Automotive Group
06.2021 - 08.2022
Childcare Worker
KidzTown Child Care
09.2019 - 12.2019
Some College (No Degree) -
Eastern Gateway Community College Jefferson County Campus
High School Diploma -
Cherokee Trail High School
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