Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Yanitza Avila

Aurora,IL

Summary

Driven Sales Associate with proven customer service and teamwork skills from a dynamic role at Express Factory Outlet. Excelled in engaging customers, boosting repeat business, and surpassing credit card application targets. Demonstrated exceptional problem-solving abilities and time management in high-stress situations, ensuring customer satisfaction and financial accuracy.

Overview

1
1
year of professional experience

Work History

Sales Associate

Express Factory Outlet
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Associate of Science - Health Sciences

Aurora University
Aurora, IL
05.2028

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Able to provide customer satisfaction

Languages

Spanish
Native or Bilingual

Interests

  • Music
  • Adventure Travel
  • Pilates

Timeline

Sales Associate

Express Factory Outlet
10.2023 - Current

Associate of Science - Health Sciences

Aurora University

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Yanitza Avila