Susan Simmons
Goose Creek,SC
Summary
Results-driven administrative specialist with a strong background in budget tracking and process improvement. Proven ability to optimize workflows and enhance operational efficiency through effective communication. Experienced in coordinating meetings and training sessions while ensuring accurate documentation. Dedicated to delivering quality service and supporting organizational success in dynamic environments.
Overview
33
33
years of professional experience
Work History
Administrative Specialist – Admin Team Lead
US Navy - Naval Information Warfare Center
North Charleston, SC
10.2011 - Current
- Lead administrative operations supporting naval project teams, improving workflow efficiency through cross-department coordination and streamlined communication processes.
- Utilize Microsoft 365 tools including Word, Excel, PowerPoint, Outlook, and OneNote to create reports, presentations, correspondence, and data tracking documents, while leveraging Microsoft Teams and SharePoint to facilitate team communication, document sharing, and cross-department collaboration.
- Manage command records and competency files in TRIM in compliance with records management policies, ensuring accuracy, security, and regulatory adherence.
- Coordinate meetings, training sessions, conferences, and travel arrangements (domestic and international) for staff while documenting minutes and tracking action items.
- Prepare executive correspondence, reports, presentations, spreadsheets, and databases using Microsoft Office to support leadership decision-making.
- Maintain confidential records and documentation while ensuring compliance with privacy and security regulations.
- Track departmental budgets, inventory, and resource allocation to ensure operational readiness and efficient supply management.
- Support recruitment, onboarding, performance evaluation, and offboarding processes, ensuring personnel documentation is accurate and complete.
- Develop and improve administrative systems, filing structures, and office procedures to increase productivity and documentation accuracy.
- Compile and analyze data from multiple sources to generate management reports and operational insights.
- Oversee administrative communications, correspondence tracking, and data management systems to improve automation and information flow.
- Provide training to new employees on administrative systems, recordkeeping procedures, and organizational protocols.
- Deliver high-quality administrative support to leadership and project teams, resolving complex issues and ensuring deliverables remain on schedule.
Management Analyst
Liberty Business Associates
North Charleston, SC
10.2009 - 10.2011
- Administered support to Competency Lead and over 100 employees within 531 competency at Space and Naval Warfare Systems Center, Atlantic, enhancing operational efficiency.
- Responded to requests for data from Tier II personnel to ensure timely information delivery.
- Supported the organization and preparation of quarterly All Hands briefings for enhanced team communication.
- Prepare personnel packages to include recruitments, promotions and other HR related issues.
- Assisted with time-related inquiries, including weekly labor musters, transfers, and timekeeping report generation.
- Assisted employees in navigating the Defense Travel System (DTS) for efficient travel arrangements.
- Prepare correspondence in accordance with DoN requirements, ensuring compliance and accuracy of information, spelling and grammar.
- Coordinated minor property inventory efforts with DRMO, ensuring effective asset management.
- Maintained organized electronic records and managed file systems to ensure easy access and retrieval.
- Streamlined personnel moves by facilitating communication between facilities and space management teams.
Management Analyst Professional
Computer Sciences Corporation
North Charleston, SC
02.2005 - 09.2009
- Provide direct administrative support to Branch Heads and supporting personnel in Division 5.3.3, specifically to Code 53490 (Net-Centric Software Engineering Services Branch) and Code 53350 (Modeling & Simulation and Assessments Branch) for the Space and Naval Warfare Systems Center - Atlantic.
- Developed financial reports and tracked funds obligated, committed, and expended. Reviewed, analyzed, evaluated, and corrected transactions to ensure accuracy.
- Provide Contracting Ordering Representative (COR) support in areas of contract administration to include compiling and processing Delivery Order Contract Modifications (DCMRs) and completing weekly analyses of contractor burn rates.
- Developed weekly JON financial reports using PMACS and provided financial data to Division, Branch, and Program.
- Prepare personnel action packages for new hires, promotions, and other HR related issues.
- Facilitated time entry and weekly labor musters, ensuring proper documentation and compliance with labor tracking requirements.
- Contributed to disaster preparedness by assisting with muster coordination, enhancing the Division's emergency response capabilities.
- Coordinated and executed physical moves and relocations within Division as facilities liaison, ensuring minimal disruption to operations.
- Executed technical, financial, human resource, and administrative duties including filing, scheduling meetings, timekeeping, and ordering supplies, supporting overall division efficiency.
Lead Administrative Assistant
First Command Financial Planning
Wiesbaden, Germany
06.2000 - 08.2005
- Executed financial services including developing financial plans, preparing documentation, assisting with estate planning, and coordinating with investment and insurance companies on behalf of clients.
- Supported district agent and field office representatives, contributing to improved productivity and enhanced client satisfaction.
- Facilitated client engagement by organizing appointments, enhancing communication and service delivery.
- Prepared general office correspondence including interoffice memos with the Home Office and client correspondence.
- Maintained confidential office and filing system of approximately 1200 client records.
- Reviewed and updated a filing system for licenses and agent agreements.
- Trained new employees on company core competencies and proficient use of proprietary software, facilitating quicker onboarding and skill development.
- Contributed to seminar success by organizing schedules and coordinating event details for quarterly sessions.
Caregiver
U.S. Army Child Development Center
Dexheim, Germany
06.1999 - 05.2000
- Ensured safety and well-being of children during play and learning sessions.
- Developed engaging educational activities tailored to children's developmental needs.
- Supervised daily activities for children in a structured environment.
Cashier, Bookkeeper, Assistant Produce Manager
Bi-Lo Inc.
North Charleston, SC
07.1993 - 11.1998
- Supervised 8-10 cashiers per shift, maintaining high standards of cash handling practices.
- Delivered exceptional customer service during checkout, ensuring accurate cash handling.
- Managed daily upkeep and freshness of produce department, coordinated weekly orders and conducted monthly inventory.
Education
Certificate of Human Services - Human Services
Trident Technical College
Charleston, SC06-1994
Some College (No Degree) - Social Services
Georgia Tech University
Atlanta, GASkills
- Office administration
- Document management and organization
- Budget tracking and resource allocation
- Process improvement
- Meeting coordination
- Microsoft Office 365 proficiency
- Supervision and leadership
- Employee training
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
- Customer service
References
References available upon request.
Awards
- 2015 - SPAWAR Nominee for the Federal Executive Association Outstanding Clerical/Administrative Award
- 2013 - SPAWAR nominee for the Joint Base Charleston “Salute to the Military” Awards for community service as a volunteer Special Olympics Coach
- 2011-2026 - Multiple On the Spot awards for above and beyond contributions
Activities
2012 - Current, Volunteer Tennis Coach for Special Olympics
Timeline
Administrative Specialist – Admin Team Lead
US Navy - Naval Information Warfare Center
10.2011 - Current
Management Analyst
Liberty Business Associates
10.2009 - 10.2011
Management Analyst Professional
Computer Sciences Corporation
02.2005 - 09.2009
Lead Administrative Assistant
First Command Financial Planning
06.2000 - 08.2005
Caregiver
U.S. Army Child Development Center
06.1999 - 05.2000
Cashier, Bookkeeper, Assistant Produce Manager
Bi-Lo Inc.
07.1993 - 11.1998
Certificate of Human Services - Human Services
Trident Technical College
Some College (No Degree) - Social Services
Georgia Tech University