PAULO E. VILLARREAL
Hereford,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
13
13
years of professional experience
1
1
Language
Work History
Administrative Assistant (Team Lead)
Caviness Beef Packers
Hereford, Tx
01.2019 - Current
- Prepare account balances.
- Contribute to team effort by accomplishing related results as needed.
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Enter and submit electronic invoices.
- Prepare and distribute individual client invoices.
- Reply to email, telephone, or face-to-face inquiries.
- Maintain computer and manual filing systems.
- Confidentially handle sensitive information.
- Greet customers and help them with their questions.
- Ensuring that all orders are complete and accurately documented.
- Provides information by answering questions and requests.
- Prepares documents for imaging.
- Comply with records security classification policy and procedures.
- Verified completeness/thoroughness of the records per established policies and procedures.
- Assess customer needs and timing of deliveries.
- Manage approximately 30 incoming calls, emails and faxes per day from customers
Lead Sales Associate
Dollar General
Hereford, Tx
09.2025 - 01.2026
- Cash handling procedures including cashier accountability and deposit control.
- Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
- Provide exemplary customer service.
- Follow company work processes to receive, open and unpack cartons and totes.
- Help to maintain a clean, well-organized store.
- Authorize and sign for refunds and overrides, count register, make bank deposits.
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
- Supply cashiers with change when needed.
Sales Associate
Bealls Outlet
Hereford, Tx
03.2023 - 01.2025
- Organize merchandise on shelves and restock them when they become empty.
- Greeting customers when they enter the store and thanking them when they leave.
- Answering customer questions and concerns.
- Manage the cash register to complete customer transactions.
- Handle refunds, returns and exchanges.
- Sweep and mop the store when closing.
Dispatcher/Scheduler
MV Transportation/1st
Melrose Park, IL
12.2015 - 11.2018
- Collaborate with management to modify daily routes to accommodate customers’ needs and work with drivers to establish new routes.
- Cultivate strong relationships with drivers and clients to reduce the stress of last-minute schedule changes.
- Make, cancel, and reschedule reservations for 15 transportation routes.
- Maintain client’s information up to date in the database.
- Follow up with clients when transport is outside of the scheduled delivery.
- Organize transportation routes daily to ensure efficiency.
Mechanical Inspector
Chicago White Metal Casting Inc.
Bensenville, IL
06.2013 - 03.2018
- Monitored production operations for compliance with specifications and promptly reported defects.
- Collected samples during production and tested them randomly to determine in-process quality.
- Routinely checked measuring equipment to resolve testing problems.
- Recorded defects and coordinated issue resolutions with development teams and functional leads.
- Maintained a high standard of workmanship by using only approved data, materials, tools, and test equipment.
- Identified and helped resolve non-conforming product issues.
Education
High School Diploma -
Morton East High School
Cicero, IL06.2013
Skills
- Multi-line phone proficiency
- Meeting planning
- Quality assurance
- Supervising staff
- Accounting support
- Office administration
- Customer service
- Computer skills
- Administrative support
- Microsoft Word
- Filing
- Strong problem solver
- Scheduling
- Office management
- Excel spreadsheets
- Invoice processing
- Filing and data archiving
Languages
Spanish
Full Professional
Timeline
Lead Sales Associate
Dollar General
09.2025 - 01.2026
Sales Associate
Bealls Outlet
03.2023 - 01.2025
Administrative Assistant (Team Lead)
Caviness Beef Packers
01.2019 - Current
Dispatcher/Scheduler
MV Transportation/1st
12.2015 - 11.2018
Mechanical Inspector
Chicago White Metal Casting Inc.
06.2013 - 03.2018
High School Diploma -
Morton East High School