To obtain a position that will give me the opportunity to establish my customer service relations and skills as a customer service associate with potential for career growth.
Overview
11
11
years of professional experience
Work History
Customer Service
InflectionCX
12.2024 - Current
Search Ads Evaluator
01.2019 - Current
Key Responsibilities: Evaluating ads for a company working as a search ads evaluator.
Customer Service, Walmart
Walmart
12.2022 - 01.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Adult Caretaker
Riverwoods Behavioral Hospital
01.2018 - 11.2018
Key Responsibilities: Lodge manager overseeing the care of out patients attending the hospitals drug and alcohol rehab. Transported them to meetings, traveled to hospital to acquire meals and took them on trips to Walmart, drug store, etc.
Retail
Ross Dress for Less
01.2017 - 01.2018
Key Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service, operating cash registers, managing financial transactions, and balancing drawers.
Hudson Bridge Day Care
01.2017 - 01.2018
Key Responsibilities: Supervise and monitor the safety of children in their care. Organize mealtimes and snacks for children. Help children keep good hygiene. Change the diapers of infants and toddlers. Organize activities or implement a curriculum that allow children to learn about the world and explore interests.
Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime. Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents. Keep records of children’s progress, routines, and interest.
Personal Nursing Assistant
01.2016 - 12.2016
Key Responsibilities: Caretaker for an elderly woman with dementia. I would assist her in her daily needs.
Personal Nursing Assistant
Better Care, Home Care
01.2015 - 01.2016
Key Responsibilities: This was a home health care agency where I was placed in a client’s home. I worked with a wonderful girl with down syndrome taking care of her daily needs.
Adult Caretaker
Jericho Adult Day Care
10.2014 - 12.2014
Key Responsibilities: Adult daycare teacher helping mentally disabled adults with every day activities including but not limited to crafts, field trips, lunch and I made notes in Word on each patient’s activities each day.