Hi, I’m
Susan Umlah
Melbourne,Florida
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
31
years of professional experience
1
Certificate
Work History
KIMMELCAREMelbourne
Medical Assistant
09.2002 - Current
Job overview
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Perform routine laboratory tests and sample analyses
- Contact medical facilities or departments to schedule patients for tests or admission
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Change dressings on wounds
- Set up medical laboratory equipment
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greet and log in patients arriving at office or clinic
- Schedule appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Dr. Ragsdale MDMelbourne, FL
Medical Assistant
03.1996 - 03.2001
Job overview
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections, medications and treatments as directed by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Education
KEISER COLLEGEMelbourne, FL
Associate's Degree from Medical Assistant
University Overview
- Speech and Communication
- Sociology
- Psychology
Skills
- Record keeping
- Medical history
- Vital statistics
- Medical records
- Treatment room preparation
- Patient examination
- Vital signs measurement
- Prescription authorization
- Pharmacy communication
- Instrument sterilization
- Medication administration
- Patient preparation
- Treatment procedure explanation
- Injection administration
- Suture removal
- Specimen collection
- Laboratory testing
- Appointment scheduling
- Diagnostic test administration
- Wound dressing
- Medical laboratory equipment setup
- Office duties
- Telephone handling
- Dictation
- Insurance forms completion
- Patient greeting
- Inventory management
- Supply ordering
- Financial record keeping
- Bookkeeping duties
- Customer Service
- Understands medical procedures
- Family Education
- Team management and supervision
- Electrocardiography (EKG)
- Communicating with patient families
- Documentation expert
Certification
World Health Organization ( WHO )
- WHO... Core Courses - Records of Achievement available on request
Timeline
Medical Assistant
KIMMELCARE
09.2002 - Current
Medical Assistant
Dr. Ragsdale MD
03.1996 - 03.2001
KEISER COLLEGE
Associate's Degree from Medical Assistant
References
References available upon request.
References
References Available upon request
References
References available upon request.