Susan Weston
Oviedo,FL
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in hospice environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Touchstone Hospice
01.2024 - 07.2024
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Educated patients and caregivers on healthcare protocols and processes.
- Educated family members and caregivers on patient care instructions.
RN Case Manager
Transcend Hospice
11.2022 - 01.2024
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
RN Case Manager
River City Hospice
10.2014 - 10.2022
- Conducted comprehensive assessments of patients'' conditions to determine appropriate care plan interventions.
- Enhanced family understanding of the hospice process through clear communication and education.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.0
- Supported grieving families through bereavement counseling services and educational resources on coping mechanisms.6
Education
Associate of Science - Registered Nurse
Tyler Junior College
Troup, TX12.2013
LVN
Galen College of Nursing
San Antonio, Texas05.2010
Bachelor of Science - Social Psychology
Park University
Kansas City, MO05.2008
Skills
- Clinical assessment
- Patient Education
- Effective Communication
- Compassionate and Caring
Timeline
RN Case Manager
Touchstone Hospice
01.2024 - 07.2024
RN Case Manager
Transcend Hospice
11.2022 - 01.2024
RN Case Manager
River City Hospice
10.2014 - 10.2022
Associate of Science - Registered Nurse
Tyler Junior College
LVN
Galen College of Nursing
Bachelor of Science - Social Psychology
Park University
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