Susan Williams
Guntersville
Summary
Dynamic and self-motivated professional with a strong work ethic and mobile app proficiency. Proven track record at Great American Cookies, enhancing customer satisfaction through effective communication and problem-solving. Skilled in product picking and maintaining high standards in fast-paced environments, consistently achieving performance goals and improving service quality.
Overview
15
15
years of professional experience
Work History
Instacart Shopper
Myself
01.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Doordash
Myself
05.2021 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
House Cleaning
Myself
09.2018 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Frontline Member Associate
Great American Cookies
11.2017 - 10.2018
- Improved customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Consistently met or exceeded individual performance goals while contributing to overall team success.
- Communicated effectively both verbally and in writing when responding to inquiries or discussing sensitive topics with members.
- Collaborated with other departments to resolve complex issues, resulting in improved member experiences.
Hot Prep Cook
Landry's Seafood House
06.2010 - 11.2017
- Collaborated with kitchen team to maintain a clean, organized workspace, ensuring consistency in food preparation.
- Developed mastery over a wide range of cuisines resulting in an expanded menu offering and increased customer satisfaction.
- Consistently met target completion times for each dish prepared while maintaining precision in taste and appearance.
- Prepared visually appealing dishes with attention to detail and presentation standards for increased customer satisfaction.
Education
High School Diploma -
S. R. Butler
Huntsville, AL05-2002
Skills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
Languages
English
Full Professional
Timeline
Instacart Shopper
Myself
01.2024 - Current
Doordash
Myself
05.2021 - 01.2024
House Cleaning
Myself
09.2018 - 03.2021
Frontline Member Associate
Great American Cookies
11.2017 - 10.2018
Hot Prep Cook
Landry's Seafood House
06.2010 - 11.2017
High School Diploma -
S. R. Butler
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