Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Zurzolo

Akron

Summary

Versatile receptionist with over 15 years in dental settings. Expertise in managing accounts receivable and patient interactions, ensuring data accuracy and customer satisfaction. Committed to enhancing operational efficiency through strong time management and organizational skills.

Overview

37
37
years of professional experience

Work History

Receptionist, Accounts Receivable

TD Dental / Summit Dental Group
Akron, OH
08.2025 - Current
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
  • Processed patient payments and updated accounts receivable records accurately.
  • Managed incoming calls and scheduled patient appointments efficiently.

Dental Receptionist

Katrina Suckling DDS,
Barberton, OH
09.2021 - 01.2025
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Dental Receptionist

Wadsworth Family Dentistry
Wadsworth, OH
01.1998 - 08.2020
  • Managed patient scheduling and appointment confirmations to optimize daily operations.
  • Coordinated patient intake processes, ensuring accuracy in documentation and compliance with regulations.

Dental Assistant

Stephen Fabry DDS
Cuyahoga Falls, OH
03.1989 - 01.1998
  • Assisted in patient care and comfort during dental procedures.
  • Maintained accurate patient records and managed appointment scheduling efficiently.

Education

Associate of Science -

University of Akron
Akron, OH
01-1996

Associate of Applied Science - Dental Asst.

Akron Institute of Dental Asst
Akron, OH
01-1988

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist, Accounts Receivable

TD Dental / Summit Dental Group
08.2025 - Current

Dental Receptionist

Katrina Suckling DDS,
09.2021 - 01.2025

Dental Receptionist

Wadsworth Family Dentistry
01.1998 - 08.2020

Dental Assistant

Stephen Fabry DDS
03.1989 - 01.1998

Associate of Science -

University of Akron

Associate of Applied Science - Dental Asst.

Akron Institute of Dental Asst

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Susan Zurzolo