Susana Alaniz
Sunnyside,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Childcare Provider
FFN Childcare
Sunnyside, WA
09.2017 - Current
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Planned field trips to local parks, libraries and other educational places.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Customer Service
Walmart
Sunnyside, WA
10.2007 - 12.2014
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Data Entry Clerk
Unity Counseling Services
Pasco, WA
06.2004 - 04.2007
- Processed customer and account source documents by reviewing data for deficiencies.
- Verified accuracy and completeness of data entry into the database system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Followed data program techniques and procedures to maintain data entry requirements.
Education
G.E.D
Yakima Valley Community College
Yakima, WASkills
- Customer Service
- Work Prioritization
- Teamwork and Collaboration
- Bilingual (English and Spanish)
Timeline
Childcare Provider
FFN Childcare
09.2017 - Current
Customer Service
Walmart
10.2007 - 12.2014
Data Entry Clerk
Unity Counseling Services
06.2004 - 04.2007
G.E.D
Yakima Valley Community College