Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susana Gomez

Aurora,CO

Summary

Highly-motivated employee looking to Obtain a Challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. I am also eager to learn new skills and I have the ability to learn concepts quickly.

Overview

16
16
years of professional experience
1
1
Certification

Work History

LICENSED SALES PRODUCER

ALLSTATE
03.2015 - Current
  • Providing excellent customer service by processing payment and report claims -Finalized sales and collected necessary deposits -Earned management trust by serving as key holder, responsibly opening and closing the office. -Followed up with customers on unresolved issues. -Tracked the progress of all outstanding insurance claims -Conducted annual reviews of existing policies to update information.

CSR

FRED LOYA INSURANCE
03.2012 - 03.2015
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information. -Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. -Helped drive sales goals and achieve monthly quotas.

ASSISTANT GENERAL MANAGER

CHIPOTLE MEXICAN GRILL
12.2008 - 03.2012
  • Carefully interviewed, selected, trained and supervised staff. -Correctly calculated inventory and ordered appropriate supplies -Strategically developed effective marketing plans to increase sales and profits while managing costs. -Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Education

High School Diploma -

FED-63
Mexico
07.2000

Skills

  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Meticulous attention to detail
  • Highly Dependable
  • Fluent in Spanish and English
  • Strong problem-solving aptitude
  • Works well under pressure
  • Insurance sales expertise

Certification

Property & Casualty Insurance License - CO

Timeline

LICENSED SALES PRODUCER

ALLSTATE
03.2015 - Current

CSR

FRED LOYA INSURANCE
03.2012 - 03.2015

ASSISTANT GENERAL MANAGER

CHIPOTLE MEXICAN GRILL
12.2008 - 03.2012

High School Diploma -

FED-63
Susana Gomez