Susana Gomez
Aurora,CO
Summary
Highly-motivated employee looking to Obtain a Challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. I am also eager to learn new skills and I have the ability to learn concepts quickly.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LICENSED SALES PRODUCER
ALLSTATE
03.2015 - Current
- Providing excellent customer service by processing payment and report claims -Finalized sales and collected necessary deposits -Earned management trust by serving as key holder, responsibly opening and closing the office. -Followed up with customers on unresolved issues. -Tracked the progress of all outstanding insurance claims -Conducted annual reviews of existing policies to update information.
CSR
FRED LOYA INSURANCE
03.2012 - 03.2015
- Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information. -Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. -Helped drive sales goals and achieve monthly quotas.
ASSISTANT GENERAL MANAGER
CHIPOTLE MEXICAN GRILL
12.2008 - 03.2012
- Carefully interviewed, selected, trained and supervised staff. -Correctly calculated inventory and ordered appropriate supplies -Strategically developed effective marketing plans to increase sales and profits while managing costs. -Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Education
High School Diploma -
FED-63
Mexico07.2000
Skills
- Trusted key holder
- Exceptional communication skills
- Quick learner
- Meticulous attention to detail
- Highly Dependable
- Fluent in Spanish and English
- Strong problem-solving aptitude
- Works well under pressure
- Insurance sales expertise
Certification
Property & Casualty Insurance License - CO
Timeline
LICENSED SALES PRODUCER
ALLSTATE
03.2015 - Current
CSR
FRED LOYA INSURANCE
03.2012 - 03.2015
ASSISTANT GENERAL MANAGER
CHIPOTLE MEXICAN GRILL
12.2008 - 03.2012
High School Diploma -
FED-63