Susana Cruz Carrandi
1101 Gounah St Apt 1271 Fort Worth
Summary
Experience delivering customer service in high end/luxury, fast-paced environments. Proven ability to handle multiple tasks effectively.
Overview
5
5
years of professional experience
Work History
Receptionist
Audi Fort Worth
08.2022 - Current
- Greeted incoming visitors and customers professionally and provided assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone and directed incoming calls.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
Shopper
Walmart
04.2020 - 07.2022
- Completed online orders for costumers.
- Assisted costumers around the store with questions or concerns about product availability.
Host
Mesero
06.2019 - 04.2020
- Handled high-paced shifts.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Provided exceptional customer service, addressing and resolving any issues or concerns.
Education
GED -
Southwest High School
Fort Worth, TX05-2020
Skills
- Organization skills
- Time Management
- Data Entry
- Scheduling
- Document Management
- Meticulous and organized
- Customer Service
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Audi Fort Worth
08.2022 - Current
Shopper
Walmart
04.2020 - 07.2022
Host
Mesero
06.2019 - 04.2020
GED -
Southwest High School
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