Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susana Cruz Carrandi

1101 Gounah St Apt 1271 Fort Worth

Summary

Experience delivering customer service in high end/luxury, fast-paced environments. Proven ability to handle multiple tasks effectively.

Overview

5
5
years of professional experience

Work History

Receptionist

Audi Fort Worth
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone and directed incoming calls.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Shopper

Walmart
04.2020 - 07.2022
  • Completed online orders for costumers.
  • Assisted costumers around the store with questions or concerns about product availability.

Host

Mesero
06.2019 - 04.2020
  • Handled high-paced shifts.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
  • Provided exceptional customer service, addressing and resolving any issues or concerns.

Education

GED -

Southwest High School
Fort Worth, TX
05-2020

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Scheduling
  • Document Management
  • Meticulous and organized
  • Customer Service
  • Problem-Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

Audi Fort Worth
08.2022 - Current

Shopper

Walmart
04.2020 - 07.2022

Host

Mesero
06.2019 - 04.2020

GED -

Southwest High School

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Susana Cruz Carrandi