Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susana Escobedo

San Jose,CA

Summary

Adept at leading front-end operations and managing employee schedules, my tenure at FoodMaxx Supermarkets honed my money management and customer service excellence. Skilled in insurance verification and HIPAA compliance at Kids Korner, I excel in streamlining authorization processes. My bilingual ability and effective communication skills ensure superior client and team interactions, driving operational efficiency.

Overview

12
12
years of professional experience

Work History

Front End Lead

FoodMaxx Supermarkets
San Jose, CA
03.2016 - 02.2017

•Handled money, money transfers from each register, and from the safe

•Managed employees schedules

•Managing Inventory, ordering supply needed

•Stocking shelves, making sure expiration dates were up to date

•Handled customer, questions and concerns as well as returns and exchanges

Sales Associate

Marshalls
San Jose, CA
01.2012 - 03.2016

•Front End Coordinator

• Handled money for transactions and money transfers from the safe and other registers

•Managed employees schedules

•Maintained Front end clean and up to date with stock

•Organized racks and shelves on the sales floor to maintain store visual appeal and promoted specific merchandise

•Managed returns, exchanges and refunds in accordance to store policy

Authorization Specialist

Kids Korner Medical Supply
San Jose, CA
07.2017 - Current

•Initiating new client applications

•Running Medi-Cal eligibility

•Answering clients phone calls and emails in regards to questions and concerns

•Requesting prescriptions from doctors with a list of supplies clients need

•Keeping those prescriptions up to date making sure they are not expired, following up with doctors if expired

•Requesting authorizations from insurances along with prescriptions from doctors attached

•Making sure authorizations stay up to date and follow up with insurances if expired

•Placing monthly orders with supplies that is approved by their doctor and insurance

•Checking faxes daily and filing paper work under proper clients file as well as member screen

Education

High School GED -

Silver Creek High School
San Jose, CA
06.2011

Skills

  • Insurance Verification
  • HIPAA Compliance
  • Prior authorization processing
  • Documentation and paperwork
  • Microsoft Office
  • Documentation And Reporting
  • Effective communication skills
  • Application Review
  • Program knowledge
  • Verbal Communication
  • Authorizations understanding
  • Bilingual
  • Money management
  • Employees schedules

Timeline

Authorization Specialist

Kids Korner Medical Supply
07.2017 - Current

Front End Lead

FoodMaxx Supermarkets
03.2016 - 02.2017

Sales Associate

Marshalls
01.2012 - 03.2016

High School GED -

Silver Creek High School
Susana Escobedo