Susana Mejia
Ocala
Summary
Dynamic hospitality professional excelling in staff training and inventory management. Adept at enhancing customer experiences through exceptional service. I bring strong organizational skills and a commitment to operational excellence in fast-paced environments.
Offering strong interpersonal skills and ability to learn and adapt within a work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ola Drive Thru
06.2023 - 12.2025
- Assisted in daily operations by working as a Shift Lead.
- Supported inventory management processes.
- Contributed to staff training sessions.
- Developed process documentation for routine tasks.
- Monitored cash intake and deposit records.
- Operated ovens and mixers to produce a variety of baked goods
- Assisted in developing new recipes, contributing to menu innovation and variety.
Front Desk Receptionist
Domino Inn and Westview Motel (Sister Motels)
10.2022 - 02.2023
- Greeted guests and managed check-in/check-out processes.
- Maintained accurate records.
- Processed payments and maintained cash drawer.
- Collaborated with housekeeping.
Breakfast Attendant
Best Western NYC Gateway
07.2022 - 02.2023
- Operated kitchen equipment safely and efficiently.
- Handled high-pressure situations calmly.
- Prepared various breakfast dishes.
- Provided customer service, addressing guest inquiries and resolving issues.
- Operated cash register.
- Performed general cleaning tasks.
Education
High School Diploma -
West Port High School
Ocala, FLSkills
- Customer service
- Money handling
- Staff training
- Inventory management
- Organizational skills
- Team leadership
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- Hospitality service expertise
- Drink customization
- Fluent in Spanish
- Reliable and dependable
Certification
ServSafe Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Ola Drive Thru
06.2023 - 12.2025
Front Desk Receptionist
Domino Inn and Westview Motel (Sister Motels)
10.2022 - 02.2023
Breakfast Attendant
Best Western NYC Gateway
07.2022 - 02.2023
High School Diploma -
West Port High School