Susana Nunez
Uber And Lyft
vinton
6
years of professional experience
Dynamic professional with extensive experience in customer service and operations management, notably at Courtyard by Marriott. Proven ability to enhance guest satisfaction through effective team training and quality control. Skilled in time management and maintaining a clean driving record, ensuring efficient and safe transportation for clients.
Work History
Driver
1 Year 1 Month- Navigated efficiently to ensure timely pickups and drop-offs for passengers.
- Maintained high customer satisfaction through friendly and professional interactions.
- Utilized GPS technology to optimize routes and minimize travel time.
- Adhered to all traffic laws and safety regulations during rides.
Housekeeping Supervisor
9 Months- Supervised daily housekeeping operations to ensure high cleanliness standards.
- Trained and guided staff in effective cleaning techniques and safety protocols.
- Conducted inspections of guest rooms and public areas to maintain quality control.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Resolved guest complaints related to housekeeping services promptly and professionally.
Executive Housekeeping Manager
4 Years 8 Months- Managed daily operations of housekeeping department to maintain high cleanliness standards.
- Trained and supervised housekeeping staff on cleaning protocols and safety procedures.
- Implemented inventory management for cleaning supplies, ensuring availability and cost-effectiveness.
- Coordinated scheduling for housekeeping staff to optimize resource allocation and efficiency.
Education
GED
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Driver
Uber And Lyft
09.2025 - CurrentRead More
Housekeeping Supervisor
Courtyard by Marriott
02.2025 - 11.2025Read More
Executive Housekeeping Manager
La Quinta Inn & Suites In
03.2020 - 11.2024Read More
Canutillo High
GED
Read More