Susan Dora Hawkins
Anchorage,AK
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Southcentral Foundation
Anchorage, AK
08.2024 - Current
- Check-in and make Customer Owner's (CO) appointments.
- Verify CO's address, phone numbers and insurance information. Participate in collecting CO's Customer Service Survey's.
- Assisted in preparing CO's check-in paperwork, i.e., pre-assessment, CTT and NPP.
- Answer CO's phone calls including reminder calls and send VTC Links.
- Scan various CO's papers, i.e., insurance medication lists, etc.
- Distribute incoming faxes.
Co-Owner
Hawkins Cleaning and Restoration
Anchorage, AK
01.2008 - 01.2020
- Manage up to 5 janitorial contracts and 4 subcontracts for floor maintenance.
- Managing up to 6 employees while ensuring daily operations are being completed.
- Overseeing schedule for carpet, window, janitorial services.
- Maintained two fleet vehicles along with maintaining certifications for equipment machines.
Personal Care Assistant
Easter Seals
Anchorage, AK
05.2003 - 10.2007
- Took care of a family of five.
- Helped with personal hygiene including bathing.
- Transportation & assistance for family for medical appointments.
- Light household chores around the home
- Ensuring medication and blood pressure was taken daily.
Education
High School Diploma -
West High School
Anchorage, AKSkills
- Fast learner, results oriented
- Excellent multi-tasking abilities
- Exceptional team player, self-motivated with limited instructions
- Residential & Commercial Air Duct & Cleaning Technician
Timeline
Administrative Assistant
Southcentral Foundation
08.2024 - Current
Co-Owner
Hawkins Cleaning and Restoration
01.2008 - 01.2020
Personal Care Assistant
Easter Seals
05.2003 - 10.2007
High School Diploma -
West High School
Technical
Skilled in Word, Excel, email, Internet proficient, Quickbooks, faxing, government contracting-Department of Defense, and State of Alaska contracts