Susanna Elliott

I am currently working at Pomalo Bar part time as a Bartender!.My current duties consist of serving high customer volumes, managing inventory, Handling cash transactions efficiently, ensuring accuracy in register operations, ensuring compliance with health and safety regulations & Implementing new drink recipes to improve menu offerings and attracted diverse clientele!

As Merchandise Manager at Ulta Beauty, I worked to create an engaging shopping experience by leading strong merchandising, smooth operations, and a motivated team. I’m focused on driving sales through thoughtful product presentation, consistent VIP guest service, and collaborative execution of company goals.

Key Responsibilities

• Led a guest-focused team committed to exceptional service, consistently driving sales growth and brand loyalty.
• Recruited, trained, and coached team members to elevate performance, strengthen engagement, and maintain Ulta Beauty’s high service standards.
• Analyzed KPIs, sales trends, and shrink data to create effective action plans to exceeded district goals.
• Directed daily merchandising and operations to optimize product presentation, inventory accuracy, and overall store performance.
• Maintained strong floor leadership to ensure guest satisfaction, product protection, and compliance with safety and operational standards.
• Collaborated with brand partners to execute high-impact events and promotions that boosted traffic and sales.
• Managed scheduling, payroll accuracy, and labor compliance to balance productivity and team well-being.
• Supported salon success through guest engagement, appointment management, and goal tracking to grow service revenue.

As Lead Cashier at Ulta Beauty, I supported sales and operations while fostering a positive, high-performing team environment. Skilled in coaching staff, achieving credit and rewards goals, and ensuring every guest receives exceptional service. Experienced in cash handling and compliance with a focus on teamwork, accuracy, and efficiency.

Key Responsibilities

• Monitored credit and rewards goals, coaching team members to meet and exceed targets.
• Observed team behaviors and register interactions, providing timely coaching to ensure excellent service and adherence to company standards.
• Built excitement and engagement around credit and rewards programs for both team members and guests.
• Managed opening and closing of registers, including accurate cash handling and safe management.
• Approved or denied returned merchandise and ensured large transactions were safe, accurate, and eligible.
• Oversaw sales floor operations, ensuring hourly goals were met, team efficiency, and consistent delivery of outstanding guest service.

As a Prestige Beauty Advisor, I inspired sales and brand loyalty through exceptional service and expert product knowledge across luxury beauty lines. Skilled in coaching team members, executing boutique events, and creating personalized client experiences that drive results and elevate the Ulta Beauty brand.

• Drove prestige sales by engaging clients with tailored product recommendations and exceptional service.
• Coached and motivated team members to deliver elevated brand experiences and achieve sales goals.
• Collaborated directly with prestige brand partners to plan and execute in‑store events, product launches, and boutique promotions.
• Maintained luxury brand standards through precise merchandising, visual execution, and inventory management.
• Supported boutique operations and salon services to ensure a seamless, client‑focused shopping experience.

• As an intern, I gained hands-on experience supporting youth-centered programs while exploring the intersection of art, business, and design. I contributed to workshops, storytelling performances, and mindfulness activities while deepening my understanding of fashion design, product production, and creative processes. I also engaged in coursework across art, business, history, wellness, and communication, developing practical skills in project management, collaboration, and bringing creative ideas to life in a professional, community-focused setting.

• A Stipend Internship focused on cultivating leadership skills and environmental science expertise through hands-on, interdisciplinary experiences. Supported immersive science-based camps and events that engaged with architecture, engineering, urban design, and environmental literacy. Gained practical experience in mentorship, program facilitation, and career pathway development while contributing to initiatives that foster curiosity, innovation, and problem-solving. Developed skills in project coordination, community engagement, and leadership in a professional, youth-focused setting.