Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susanne Secord

Wheeler,MI

Summary

Dedicated Medical Assistant with extensive experience in patient care and medical administrative tasks, notably at 360care and PaceNorth. Excelled in HIPAA compliance and patient scheduling, enhancing clinic efficiency by 30%. Known for compassionate care and professionalism, adept at improving patient satisfaction and streamlining clinical operations.

Overview

9
9
years of professional experience

Work History

Medical Assistant

360care
Louisville, Kentucky
04.2024 - Current

I travel to Senior living homes, with Doctors for Vision and Podiatry. I travel every day that I am scheduled. I assist with exams, fix glasses, eye pressure checks, Visiual aid checks, fit glasses with measurements and assist in any way that I can make the patient comfortable.

Medical Assistant

PaceNorth
Traverse City, MI
06.2023 - 04.2024

Blood pressures, ABI's, Tempatures, Pulse, Toe nail clips, Finger nail clips, Ear wax removals, Transportations, Scheduling, Insulin injections, Lab draws and Immunizations. Assisted in the development of Clinic polices and procedures for Medical Assistant's. To ensure compliance with CDC standards and regulations.

Medical Assistant

Jagannathan Neurosurgery
West Branch, MI
08.2021 - 07.2023

Scheduling, Insurance Authorizations, Prepping Charts. Medication refills, Drug tests. Assist Doctors with pain injections. Assisted with Office visits. Temps, Blood Pressures, Pulse. Started IV's, recovered sedated patients.

Medical Assistant

Great Lakes Pain Clinic
Bay City, MI
01.2021 - 08.2021

Vital signs, EMR, IV placement, getting patients ready for procedures. Re coving patients from procedures with or without sedation. Scheduling patients for office visits or procedures. Putting in Orders, Consults and Referrals. Updating medications and allergies.

Medical Assistant

My MidMichigan
Alma, MI
06.2018 - 12.2020

Medical Assistant for the residency program. Vital signs, Medication review, Lab draws, Urine samples, Immunization, Allergy injections, EKGS. Assist in minor procedures, Colposcopy, Endometriosis, Vasectomy, Nexplanon placements, Mirena placement, Wart removal, Joint injections and Trigger points. Clerical such as checking in and out patients, scheduling patients and taking payments. Scheduling Medicare Wellness, Hospital Follow up TCM's. Medication refills and UDS.

MIBOA Instructor

Ross Medical Education Center
Saginaw, MI
04.2016 - 03.2020

Instructed students in Medical Terminology and Medical Anatomy. Instructed on Blood, Pressures, Tempatures, and Pules. BLS Instructor. Preparing student's in hand washing and cleaning of exam rooms. Assisted in Billing and Coding.

Education

N/A - Nursing

Davenport University
Midland, MI

RMA Certificate - Medical Assistant

Ross Medical Education Center
Saginaw, MI
04.1995

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Compassionate
  • CPR
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Insurance Verification
  • Appointment Setting
  • Compassionate caregiver
  • Patient Care Coordination
  • Patient Flow Management
  • Sterilization techniques
  • Anatomy and Physiology Knowledge
  • Medical supply inventory
  • Equipment Sterilization
  • Medical office administration
  • Trustworthy companion
  • Adaptable
  • Patient Relations
  • Patient Management
  • Simple dressings
  • OB/GYN procedures
  • Prioritizing stat orders
  • Knowledge of EKG rhythm interpretation
  • Professional Bedside Manner
  • Payment Collection
  • Dementia and Alzheimer's knowledge

Timeline

Medical Assistant

360care
04.2024 - Current

Medical Assistant

PaceNorth
06.2023 - 04.2024

Medical Assistant

Jagannathan Neurosurgery
08.2021 - 07.2023

Medical Assistant

Great Lakes Pain Clinic
01.2021 - 08.2021

Medical Assistant

My MidMichigan
06.2018 - 12.2020

MIBOA Instructor

Ross Medical Education Center
04.2016 - 03.2020

N/A - Nursing

Davenport University

RMA Certificate - Medical Assistant

Ross Medical Education Center
Susanne Secord