Susan S. Hildebrant
Montclair,NJ
Summary
Driven and resourceful administrative professional with 39+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Expert in travel management, expense tracking and schedule coordination.
Overview
14
14
years of professional experience
Work History
Executive Assistant
MARSH USA, INC
06.2011 - Current
- Currently, in my Executive Assistant role, I support Fabrice Lebourgeois, David Bidmead, Jeanne Marie Vahdat, and Stacey Regan.
- This role has afforded me the opportunity to learn multiple platforms giving me a better understanding of the brokerage side of our business and how we service clients.
- Manage extremely dynamic calendars, pivoting to accommodate last minute requests/demands and arranging extensive global and domestic travel.
- Coordinate executive schedules for two complex annual meetings (RIMS and CIAB) involving multiple presenters and high numbers of attendees.
- Liaise with CE's and SRO's setting up calls and meetings with Global clients. This also includes overseas meetings and travel requirements as needed.
- Seamlessly interact with colleagues (US and Global) to plan and complete special projects.
- Schedule appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Prepare meeting agenda and materials.
- Review incoming communications for urgency or importance; prioritize correspondence accordingly for executive review or action.
- Assist in event planning efforts, executing successful corporate functions that bolster brand image and networking opportunities.
- Enhance communication between multiple Operating Companies through proactive coordination of meetings and events.
- Maintain confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handle administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Volunteer to help with special projects of varying degrees of complexity.
Education
Bachelor of Science -
Montclair State University
Upper Montclair, NJ05-1986
Skills
- RIMS Annual Conference: Schedule the executive calendars of 4 senior leaders for 50 client meetings Daily coordination with the Events team and with Fabrice Lebourgeois, who oversees and manages the conference
- CIAB Annual Conference: Coordinate the executive calendars of 9 senior leaders for a conference that includes over 60 market meetings in 25 days
- Client Advisory Board: Assist with the logistics for the Client Advisory Board meetings, collaborating with events and marketing to coordinate and distribute client communications
- APAC / Global Travel: Coordinate extensive global travel for Mr Bidmead, Executive Chairman, Marsh McLennan Pacific
Timeline
Executive Assistant
MARSH USA, INC
06.2011 - Current
Bachelor of Science -
Montclair State University
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