Susi Cortes
Bakersfield ,CA
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
3
3
years of professional experience
Work History
Associate
Amazon
Shafter, CA
11.2023 - Current
- Analyzed inventory data and facilitated replenishment processes to maintain optimal stock levels and support seamless operations.
- Collaborated on training initiatives designed to deepen understanding of operational procedures and ensure adherence to safety protocols.
- Developed and implemented quality control procedures to verify product alignment with established standards and regulations.
- Analyzed equipment functionality and logged malfunctions to ensure effective maintenance planning and execution.
- Monitored stock levels and coordinated timely replenishment efforts to enhance inventory accuracy and operational effectiveness.
- Implemented systematic quality checks on products to guarantee high standards and regulatory compliance.
- Analyzed and restructured daily workflows in partnership with team members to enhance overall efficiency.
Hostess
Denny’s
Bakersfield, CA
11.2022 - 11.2023
- Created a warm atmosphere by efficiently greeting and seating guests upon arrival.
- Streamlined waitlist processes, ensuring optimal seating arrangements to accommodate high customer volume during peak hours.
- Clarified menu offerings and resolved guest inquiries to improve the quality of the dining experience.
- Engaged with kitchen staff to streamline food delivery processes and uphold exceptional service quality.
- Implemented rigorous cleaning protocols for front-of-house areas, ensuring compliance with health and safety regulations.
- Analyzed and resolved guest feedback, implementing solutions to elevate satisfaction levels and improve service quality.
- Collaborated with servers during busy shifts to streamline food delivery processes and maintain exceptional dining experiences for guests.
Education
High School Diploma -
Foothill High School
Bakersfield, CA05.2020
Registered Nurse
Bakersfield College
Bakersfield, CASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Decision-making
- Oral communication
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
Reference
Alexender Jimenez (Amazon:Manager)
Contact (213) 858-6990
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Associate
Amazon
11.2023 - Current
Hostess
Denny’s
11.2022 - 11.2023
High School Diploma -
Foothill High School
Registered Nurse
Bakersfield College